Savant Palm Court

Google reviews

• C
  Carol Hacquebord 6 months ago

  My mother just moved into Palm Court 5 days ago. This was a move my mother was not in favor of, but she is adapting. Our family has been greatly impressed with Palm Court in so many ways. They have been accommodating and helpful at every turn. My mother's studio apartment is spacious and beautiful - lots of natural light, and lots of storage. The residents have been friendly and outgoing. My mother's primary care doctor, who is a very well respected MD with Cedars, is very familiar with Palm Court. He states it's the best in Los Angeles - even compared to many places charging so much more. As one resident responded when I asked how she liked the food, "it's acceptable." I think that's a fair statement. Some things are better than others, it's a bit of a learning curve. When you're feeding so many people at one time, and the food is for an elderly population (low sodium), it's not going to be gourmet. But in reality, most of us don't eat gourmet day to day. Also, lots of great amenities and right next door to the Culver City Senior Center.

• S
  S. Smith a month ago

  ★★☆☆☆ The facility itself made a good impression. The interior looked nice, the activity areas appeared well maintained, and the rooms were attractive and gave us a clear idea of how comfortably they could be furnished. We did **not** have cleanliness concerns. Our disappointment was with **management communication and follow-through after the visit**. We were told we would receive calls regarding next steps, paperwork, timing, and arrangements for bringing our loved one back to see the facility. Those calls did not happen as promised, and we are still waiting for clear follow-up. When a family is considering assisted living for a loved one, timely and professional communication is extremely important. The facility may look very good physically, but the lack of follow-through from management made the overall experience frustrating and disappointing. For us, the two-star rating reflects the **poor communication and lack of professional follow-through**, not the appearance of the facility itself.

In the order Google returned them. Not verified by Caring Advisor.