Schofield Residence Nursing Facility

Google reviews

• J
  Jane Smith a month ago

  I wish I could give zero stars, but unfortunately, that isn’t an option. When choosing a nursing home, you expect the Director of Social Work to show compassion, empathy, and respect toward residents and their families. Unfortunately, that has not been my experience. The Director of Social Work consistently comes across as though speaking with residents and families is an inconvenience or a burden. I have rarely encountered someone who is so rude and dismissive toward the people who deserve compassion and support. What makes the situation even more frustrating is the lack of accountability from the administration. When genuine concerns and issues are brought to the attention of administration, they may act as though they are listening and validating those concerns, but ultimately, nothing seems to be done. The issues are brushed under the rug rather than properly addressed. Residents and their families deserve to be treated with dignity, compassion, and respect. Concerns should be taken seriously, not dismissed or ignored. Leadership should be held accountable for ensuring that residents and families feel heard, supported, and valued. Based on my experience, there is a serious need for improvement in communication, professionalism, and accountability at this facility. P.S. The administration prioritizes financial considerations over the quality of care provided to residents.

• B
  Beth H. 10 months ago

  Abhorrent. Avoid taking any loved ones here at ALL cost. The staff never check on my grandpa and he had a fall. The staff never answer his calls when he needs help to go to the bathroom, and needed to try to go on his own. The “nurse” Nicole ignored multiple calls then told my mom that my grandpa “had the right to fall.” What does that even mean? How DARE healthcare “professionals” treat and talk about their patients this way? I have never, ever heard of such a thing in my life. This is absolutely insane. The staff has been repeatedly rude and disgusting towards a worried family. If I had any power to get my grandpa to somewhere even HALFWAY decent, I would. AVOID THIS PLACE AT ALL COSTS. The staff should be ashamed of themselves to treat people this way. So much money paid for staff to tell our family that my grandpa can just go and fall because they won’t go check on him. I’m convinced that this place just hired anyone who applied, who have no healthcare training at all.

In the order Google returned them. Not verified by Caring Advisor.