Seacrest Village Retirement Communities

Google reviews

• S
  Susan Ram 3 weeks ago

  I cannot say enough about Seacrest Village, both as assisted living and skilled nursing. The nursing staff is absolutely exceptional. I’m confident there is not one better in Southern California. When our mom was transferred from another place, they spent the entire afternoon as a case management team understanding her baseline and setting expectations with us and with her. Even though her cognition had declined, they spoke directly to her and have both tried and succeeded to engage with her to communicate directly. Exceptional skill, but also exceptional care. One specific person really stands out to us, and I know she has a team behind her, but Mayra Lagade is truly professional, loving, kind, and meticulous to every detail. I am an executive at a small global company, and I have rarely found such a professional individual! I promise you, you are in the right hands at Seacrest Village!

• T
  T Rodkey a year ago

  After visiting several facilities we chose Seacrest for my grandmother, and while there were a few positives, overall the service fell short of what we needed during such a critical time. The facility itself is clean, well-maintained and has a beautiful patio with a koi pond, which we appreciated. Unfortunately, that’s where the positives mostly ended. Once services started, the level of follow-through and support was inconsistent at best. It became difficult to get timely responses, and communication started to fall apart. During moments when my grandmother’s condition was clearly declining, we often found ourselves alone, unsure of what to do, and waiting for a nurse to come. The care from therapists was also very mixed. On one hand, there was Cody—a standout physical therapist who treated my grandmother (and our entire family) with genuine care and compassion. He listened carefully to our goals, took his time, and worked with real patience and kindness. He was easily the best part of the experience. On the other hand, there was another therapist whose approach was the complete opposite. She was rough, dismissive, and careless. On our very first day, she moved my grandmother up in bed and hit her head against the headboard without so much as an apology. Several days later, she instructed my grandma to use her arm with a broken wrist—still in soft cast—to move to edge of bed and to assist her to stand with no care for her comfort. When I asked if that was necessary since her wrist is broken and clearly in pain, the therapist insisted it was important for recovery. It was incredibly upsetting to witness, especially during such a vulnerable time. The next day her arm was in excruciating pain and we had to schedule an appointment with her orthopedic specialist. There were a couple of truly wonderful nurses who clearly cared about the well-being of their patients and went out of their way to make my grandmother comfortable. Unfortunately, for every great nurse,

In the order Google returned them. Not verified by Caring Advisor.