Senior Care Authority - Greater Cleveland

After my mother was turned down by a few senior care places due to her cognitive decline, I felt completely lost. I'm thankful that one of those facilities recommended Julie with Senior Care Authority. After our conversation, where I explained the desired apartment type, monthly budget, and necessary level of care, Julie immediately knew the perfect place for my mother. I especially appreciate that she listened carefully and avoided wasting my time with multiple unnecessary tours. Julie scheduled one meeting and tour, and we signed the lease agreement that same day. We were also thrilled that she helped us secure a place that was below our established budget. My mother and I have been incredibly thankful for the new home she helped us secure four months ago. Julie's guidance was truly a blessing.

Both Diane and Sandra are amazing to work with and couldn’t have been more helpful. When my Mom was getting to the point that living at home alone was becoming less safe, Diane helped us identify and tour several places that could meet her needs based on her personal preferences, medical needs and financial situation. When we needed some additional help about a year later, Sandra was incredibly helpful. I highly recommend them to anyone trying to navigate the world of senior placement, we couldn’t have done it without them!

Senior Care Authority is Amazing!! My mother is 93 yrs old and lived in Shaker Hts, Ohio. I needed help finding mom the right assisted living environment. I live in California and was given Senior Care Authority, Sandra Samay's, name thru a dear friend in California who I worked with at UCLA. She told me that Sandra Samay could help me with assisted living locations throughout parts of Ohio. In February 2025, my sister who lives in D.C., and I decided that mom could not be left alone due to her having several falls. My sister and I would then coordinate and alternate travel every other month to stay with mom. In February, I reached out to Sandra Samay for the initial contact and intake of mom's situation. She then connected me to, Julie Mennen, Senior Placement Specialist with Senior Care Authority. Over a period of several months, Julie scheduled visits with me to various assisted living facilities when I was in Cleveland. Thanks to Julie, we found just the right place. We also had to obtain VA Aid and Assistance since my father who served in WWII qualified for spouses benefits, and mom needed additional income in order to afford assisted living. Senior Care Authority referred me to an Elder Veterans Legal Aid Group in Tennessee that specialized in completing the application to the VA. They were incredible. They submitted the application in March/April. Mom was approved in September and is now in assisted living as of November 3rd. My family and I can't imagine where we would be if it wasn't for the assistance of Sandra and Julie from Senior Care Authority. We could not have done this alone. They removed the stress, delays and confusion we would have faced. Mom would not be in assisted living right now if it had not been for their assistance. They always followed up to make sure everything was ok and provided us with resources, information and support that we greatly needed.