Shenandoah Center

Name: Shenandoah Center
Address: 50 Mulberry Tree Street, Charleston, West Virginia, 25414, United States
Telephone: (304) 724-1101
Price range: $$

Charleston West Virginia, United States , West Virginia , United States

4.2 on Google · 104 reviews

Skilled Nursing

About Shenandoah Center

Shenandoah Center is a skilled nursing community located in Charleston, offering rehabilitation and nursing care for individuals who need ongoing medical support or short-term recovery services. It may suit families seeking a higher level of clinical care than assisted living typically provides, particularly for a parent or partner recovering from illness, surgery, or injury, or living with a chronic condition that requires skilled attention. Families interested in Shenandoah Center are encouraged to contact the community directly to learn more about daily routines, visiting policies, and the specific services available to residents.

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Why Choose Us

Skilled Nursing Care

Skilled nursing services provided at this Charleston community

Charleston Location

Located in Charleston for convenient family visits

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Google

Health

Open

4.2

104 reviews

Every day · Open 24 hours

Google reviews

Stephanie Kimble a month ago

I wouldn’t put my dog in this place. Aside from a couple of the staff members, most of the people that work here and run this place are careless in every aspect. They neglect these people. My grandfather was here for two weeks and we took him out of here because of the lack of care and knowledge. My grandfather was almost never alone here because me and my family refused to let him be alone here because of how bad this place is. It stinks and is very dirty. The RNs are rude and slow. This place NEGLECTS these elderly people. My grandfather had a PEG feeding tube and I came in at 11:30 pm to one of the nurses feeding him that late, knowing that he had to sit up for an hour after he’s fed due to aspiration risk, knowing that he is in bed and sleeping by 9pm. Unacceptable and just an awful place to put a loved one. Do not do it! Find a personal care nurse or care for your loved ones at home if you care for them.
Ruth Collins 3 months ago

This place sucks. I would not want anyone I care about to stay here. My mother stayed here for three days. She was there for heart issues and double pneumonia. In that time they did not help her to the bathroom, they didn't offer to help clean or change her. They didn't take vitals. She would hit the button for the light to come on for assistance and hours would go by before they came to check what the issue might be.On two different occasions the person in the next room couldn't get them to respond to the light being on so they had to resort to yelling until someone came to help. On one occasions she was waiting on someone to help her eat cause she couldn't feed herself. Hearing her scream literally hurt my heart. I am taking my mom out of here and will never bring her back.

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CaLynn77 3 months ago

There is no reason someone should be left in bed & w/out being bathed for 4+ days, especially when patient was admitted w/ an active skin infection among other severe medical problems. Patient asked to go to bathroom & was told to go in his pants & would be “cleaned up later.” He put on his call bell late at night; 9am it was still on & no one had responded. Beyond furious & disgusted w/ the treatment given- even after calling & talking to head nurse who literally promised patient would be gotten up for dinner only to find out he wasn’t. Not recommended to anyone!!! Place needs either to find better staff or closed! Oh-did I mention the patient was also dropped? Told the cafeteria at lunch was closed when it wasn’t? Has received physical therapy *once* in two weeks? Infuriating!
Susan Beebe 6 years ago

My mother has been in Shenandoah Center for over a year. She initially went in for rehab following a fall that required surgery for a brain bleed. She had been living with my husband and I, and I’d been her caregiver for years. It was so hard to leave her in a new place, but the staff went out of their way to make mother and me feel comfortable. From the therapy department, nursing staff, activities staff..all were wonderful! We had to make the hard decision to transition her to skilled nursing care there and not bring her back home. As hard as this time with the quarantine has been, I’m so thankful she’s been at Shenandoah. The administration and all the staff have been wonderful to go out of their way to keep the residents engaged and the families informed. My mother has dementia, so it’s not easy for them, but they have been so loving and understanding with mother. I’ve had peace of mind knowing she’s loved and well cared for there.
Mary S 6 months ago

I love the place on that. It is really good that Nurse and aids and admissions director are really good. Social workers are excellent. Therapy is really nice and good. Cafeteria is good sometimes. Tiffany, tammy and Frances are amazing