Sienna Extended Care & Rehab

I entered my mother into Sienna on April 14 th ,2026. She was there to receive skilled services. While at that facility the following things occurred: -The facility never put in place a care plan, even after repeated verbal and written requests. -Took her Cpap machine up there for her to use and no one would help her put it on at night. (stroke affected left side, only one hand/arm) -Dropped in the shower once. -Dropped being removed from the toilet (which resulted in hyperextending the knee she was trying to recover). This was documented by an ER trip. - After being dropped they withheld pain meds from her for 1.5 hours while saying he forgot and went to lunch. -had a meeting scheduled with admin and they called and postponed then not even 2 mins later case manager called and said appeal was denied (which later was approved) admin may or may not have room for her long in long term care depends on how the meeting goes (the one that was postponed) -meds given without dr authorization and not charted so no one could tell me why -meds changed without notifying family causing a bleed. issue as a result-.. Her hemoglobin was 4.9 when they got the test back and had to rush her by ambulance t o the hospital. Where she spent two weeks recovering from their mistakes! Then they refused to take her back at all (Not like we would go). They treated us like she and I did something wrong. It was almost like it was retaliation. It completely disgusts me that people are allowed to get away with this type of behavior with no accountability whatsoever! I have filed compliants with all the appropriate organizations and I’m working with people now, but I’m making it my mission to hold people like this accountable! I’m just really upset with myself because I didn’t put this review on here sooner and now my friend’s father has gone there and has been mistreated and he’s passed away😞

I wouldn’t use this place for my worst enemy. On the first day we were given a tour and an entire hallway was closed because employees having sexual relations in that area. I also attached a picture of two of the employees sleeping while on the job. At the same time a patient rang his bell for almost two hour to get service. If you care for you family member do not send them there.

I came here a year ago after a short serious illness. I was in rehab for 3 months. I then moved into long term care because I was unable to take care of myself. I was a pretty hard person to get along with at first but I was well taken care of. Now it's home. I'm still well taken care of. Really no complaints and It's always clean. Thanks to Arika and Janice for the many activities that we have to keep us busy!!! And thanks for David and Michael for keeping it clean and everything working. Thanks for Adam for putting up with me and everyone else. Also thanks to all other employees!!!!!!!