Skyline Health Care Center

My brother has been there for 2years and 8 months. We can’t express enough how grateful our family feels. The staff is amazing, and the food is great.

Our family had a loved one living at this facility for approximately three years. During that time, they were eventually diagnosed with cancer and later required end-of-life care. Unfortunately, many of the concerns I’m describing did not only occur at the end they were issues our family experienced repeatedly throughout the entire time they were there. This review reflects our family’s personal experience and observations during the time our loved one was a resident at this facility. I am sharing this so other families can be aware and make informed decisions when choosing care for their loved ones. One of the most concerning issues we experienced involved medication administration. There were multiple occasions where the medication times documented in the chart did not match what our family personally witnessed while we were present in the room. For example, one nurse told us that our family member had already been given pain medication at a specific time. However, several of us were in the room during that exact time and we know the medication was not administered then. When we questioned this discrepancy, the nurse appeared nervous and explained that their system sometimes does not allow them to enter the time earlier. However, there was no note in the chart explaining this or documenting when the medication was actually given. When we continued asking questions about the inconsistency, we were given different explanations. The responses kept changing, which made it very difficult to understand what had actually happened. The only resolution we were told afterward was that additional staff training would be provided regarding documentation. During the last weeks of our loved one’s life, this was extremely distressing for our family because proper pain management is critical in end-of-life care. Situations like this made us feel that we had to constantly monitor everything ourselves. We also found that labs and important updates were not consistently foll

My best friend recently spent two months at your rehabilitation facility, and I wanted to take a moment to express my heartfelt thanks for the outstanding care she received. From the moment she arrived, she was treated with dignity, respect, and kindness by every member of the staff. I was particularly impressed by the case manager, CNA, physician, nurse, and physical therapist, who all worked together seamlessly to ensure her needs were met. Their commitment to providing exceptional patient care is truly commendable, and I feel fortunate to have had them by her side during her recovery.