Spring Mill Pointe

I recently moved my mother into Spring Mill Pointe (approximately one month ago) & couldn’t be happier with our family’s decision thus far. From our initial impression- the warm & spacious light-filled atrium entry, welcoming dining room & beautiful common spaces, to the abundance of activities for residents, this community far exceeds any other community we considered (approximately 15+). Above all however, the staff has been absolutely top-notch and is this community’s biggest asset! I’d looked at so many other communities, agonizing over the small details, pricing, staffing levels and location etc. It was all very overwhelming. From the moment I walked into this facility with my brother, it was abundantly clear that the residents were happy, thriving and receiving detailed care. The sales staff was immensely helpful, every person at the front desk welcoming and friendly, friendly and professional kitchen and dining staff and the nursing & care team, especially the head nurse, is always on their game. As you search for the right place for your loved one or for yourself, I’d suggest you take a moment to just sit & observe the daily hub-bub in every place you consider. Watch how the residents interact, how staff responds when someone stumbles or needs a helping hand, how the staff treats one another, and you’ll get a very telling feel of how daily life is away from the tour or a facility’s pre-decorated apartment. When we did this at Spring Hill Pointe (it was especially easy because we showed up with no appointment!) it was truly that ah ha! moment of ‘this is it!’. It’s continued that way each and every day I’ve visited & staff is very proactive about contacting me with the smallest of issues- great attention to detail. Best wishes in your search & thank you from my entire family to everyone at Spring Mill Pointe!

I have reached the sixth month mark at the wonderful place. I cannot believe that there can be any better. The one word I would use to describe Spring Mill Pointe is "CHEERFUL." Everyone, both staff and residents, are always up-beat. We love each other!

Spring Mill Pointe (SMP) provides excellent, comprehensive care and services for independent, personal care (assisted living) and memory care living. I researched 14 life communities/assisted living communities within the Philadelphia area for my parents and my family and I were extremely impressed with everything SMP had to offer; therefore, we chose SMP for my parents next steps. Currently, my parents are on 2 different health journeys—my mother is very active and healthy, whereas my father is active and healthy, but he has dementia. Since my parents’ have 2 different needs, both Sara Kelly, Executive Director at SMP, and Beth Slater-Plechner, Sales Director at SMP, were extremely helpful in guiding my family and I on creating the best living arraignment for my parents, where they could enjoy all the daily activities and expand their network of friends, while my father also received the additional care he needs. We decided to move my parents into a large apartment in the beautiful, new wing (Schoolhouse) at SMP. Since my parents were living in an independent living apartment, I needed to hire an additional home care service to care for my father, for my mother to receive respite care. Beth recommended Neighborly Home Care Services (Ardmore, PA) and they provided excellent care for my father a few days a week. My parents thoroughly enjoyed living in their independent living apartment. Unfortunately, after a few months of living in their apartment, my father fainted and broke his collar bone at my parents’ home at the South Jersey Shore. My father needed to live at an in-patient physical therapy facility in Cape May County, NJ for almost 2 months. Both Beth and Jean Sainthilaire Mavoucheka, Director of Nursing at SMP, touched base with my family and I immediately to check-in on my father’s health and to see if we needed anything. I was extremely concerned that my father would need additional assistance, especially at nighttime, while he recovered. Beth and I spoke a