Springfield Senior Living Community
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Open
3.1
22 reviews
Every day · Open 24 hours
Google reviews
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Kendra Leanne a year ago
I am submitting this review to document the ongoing neglect and mistreatment my grandmother has experienced at this facility. I would never recommend this facility to anyone looking to place their loved one in safe and compassionate care. My grandmother has been mistreated on countless occasions, and the neglect we have witnessed is heartbreaking. There have been multiple nights where she was left unchecked for hours at a time. On several occasions, we’ve heard her crying out through the camera for help after rolling over, with no staff responding. Families place their trust in nursing homes with the expectation that their loved ones will be treated with dignity, respect, and basic care. Unfortunately, this has not been the case here. We have brought concerns and issues to staff multiple times, yet the problems have continued without meaningful change. It is devastating to see a kind, compassionate amazing woman, someone who would go above and beyond for a stranger treated so poorly in her most vulnerable years. No one should ever have to endure this type of neglect. If caring for residents is “too hard,” then staff should not choose this line of work. These incidents demonstrate a clear failure to provide the most basic standard of care required in a licensed nursing facility. This facility has failed our family, we believe this facility should be thoroughly investigated , held accountable, and subject to appropriate corrective actions, up to and including closure. No family should be forced to endure the pain of seeing a loved one treated in such an inhumane and negligent manner. For these reasons, I strongly advise against entrusting your loved one to this facility.
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valerie wilson 6 years ago
This is A gorgeous Assisted living facility. I have checked out quite a few for my uncle and sprinfield is by far the most stunning. they have great staff very exciting activities they even have a little shop! to go shopping for the basics/snacks!
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tinnesha strickland a year ago
This place is deplorable!! It’s run down, the food served is horrible, certain staff members are unprofessional, administrators have turned over 3x in the 2 years my aunt has been there. My aunt refuses to move because she is used to being there. I do not want to progress her dementia so I agreed to give this facility one more chance. The owners and shareholders of this place should be ashamed of themselves. Paying over 4k a month to live in a place that we cannot even guarantee all of her clothes can be laundered correctly or her apartment can be cleaned. It should be shut down and they start over again!!!
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Kyree C a year ago
Heartbreaking Neglect – Please Think Twice Before Choosing Springfield Senior Living I am sharing this review to warn other families. My grandmother has been a resident at Springfield Senior Living in Wyndmoor, PA, and what we’ve experienced has been devastating. On two separate occasions my grandmother fell from her bed and was left on the floor for hours without help — the first time for over nine hours, the second time for about five hours until my brother arrived and alerted staff. In the second incident, the nurse failed to raise the bed’s guard rail, a basic safety measure, which likely contributed to her fall. Even worse, that same nurse was caught on our in-room camera drinking from a bottle of apple juice and then feeding it directly to my grandmother — an unhygienic and completely unacceptable practice. These events, all caught on video, showed us a pattern of neglect and lack of proper care. We trusted that the facility’s promise of 24-hour monitoring and emergency response meant our loved one would be safe. Sadly, that has not been the case. For anyone considering Springfield Senior Living for their loved one, I urge you to look elsewhere. No family should have to worry that their parent or grandparent will be ignored after a fall or treated without basic dignity.
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Kelly Henderson 5 years ago
My grandfather was a resident here and I have nothing but wonderful things to say about this facility! When my grandfather wasn’t able to live alone anymore, I came across Springfield Senior Living. The rooms are very spacious and appear to be recently updated. The staff members were very accommodating and made sure to make him feel comfortable and more at home. His quality of life really improved because he was able to get around so much easier and was able to socialize with the other residents. My grandfather would also tell me how friendly and wonderful the staff was and that he was happy there which put our family minds at ease. I would recommend this facility to anyone looking for a place for their family member.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 551 E Evergreen Ave, Wyndmoor, PA 19038, USA
From Google · 10 Nov 2026
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