St. Bernard Nursing & Rehab
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Open
1.9
16 reviews
Every day · Open 24 hours
Google reviews
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Zadequi Allen 7 months ago
My mom stayed here for over a week after major back surgery, and honestly, I don’t understand how this facility is still operating. The very first night says everything. She was dropped off around 4 PM and did not see a nurse again until about 10 PM — even after calling multiple times for pain medication. She didn’t actually receive her pain meds until 9 AM the next morning. No one recovering from surgery should ever have to go through that. The environment itself is also very uncomfortable. The hallways are loud with staff yelling, and there is a constant unpleasant smell. My mom kept her door closed with air freshener just to tolerate it. Things only slightly improved after my sister showed up the next day and had to complain about basic care — pain meds and even being changed. It felt like they only acted once a family member stepped in, as if my mom’s own voice wasn’t enough. Communication was just as frustrating (don’t bother calling they will forward you to whoever you are trying to reach and it WILL go to voicemail and NO ONE will return your calls). We didn’t hear from a social worker until the day of discharge, when I had multiple important questions. Instead of being helpful, she was dismissive and rude, saying I was “challenging” her and that “she’s been doing this for years” — as if that meant I shouldn’t ask questions about my own mother’s care. There are honestly many more details I could share, but the bottom line is this: If you have any other option, please choose it. This place has a 1-star rating for a reason — believe it. We didn’t have another choice at the time, but I would strongly recommend keeping your loved ones far away if you can.
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ella fisher 6 months ago
a family member was there for short term rehab and respites. some nurses are there just for pay check. very unprofessional. medication not given in timely manner. during emergency medical assistance was denied we had to go to facility and found family member in need of medical care. had to call 911 ourself. family member was removed from facility before the duration of stay. this happened in 2025 not quite a year. keep an eye on your family member and ask them question. this facility needs a no nonsense leader
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Alice Chambliss a year ago
The facility itself was acceptable. It was clean and there were no bad odors. The care my mom got while there for skilled nursing was good. However, the social worker there needs to be replaced ASAP - We tried for over a week to get her to send referrals to several nursing facilities for long term care. We could not get her to return any calls to us. We left several messages for days. On the 20th day (the day she is supposed to be discharged, or we have to start paying for it) we called and left 4 messages trying to get her to help and fax a referral to a facility - she would not return calls. We asked for a supervisor and was told she did not have one that she was given all of our messages, and she will call back when she can. We finally got a call, and she said that she was to busy to assist us at that moment that she would get it done by the end of the day. Mind you it is now 1pm and she is set the discharge that afternoon. We had to do all the groundwork and check with the facilities to see if my mom was accepted or not. The different facilities said they never heard from her and left her messages, and she would not call them back. I hope the review reaches someone that can address this so nobody else has the issues we had with simply trying to get our mom taken care of upon discharge.
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Tiffany Coleman a year ago
This place is the house of horrors. I visited a friend's dad there and this would be the last place I would send am elderly person in need of care. The staff have attitudes, when you ask questions and the rooms and bathrooms smell like the sewer. The staff treat the patients like prisoners and it's a sad situation. There's a GREAT NEED FOR A NEW STAFF, THAT CARES AND NOT JUST LOOKING FOR A PAYCHECK!!!! Management and or the General Manager should observe what's going on in this facility before something happens that they can't come back from.
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Seth Wolfe 10 months ago
Provided horrible care. They didnt take care of my mom at all and they didnt respond to the nurse call button. Do not send your family here. Worst bedside manners ive ever seen. I hope to see this place shut down.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 4021 Roneagle Wy, New Orleans, LA 70122, USA
From Google · 10 Nov 2026
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