St. Catherine Labouré Health Care Center

I had trouble accessing the building. No one answered the bell. Bad odor. The patient I was there to see was soaked in urine for at least 2 hours. She says longer. She was so frustrated with the lack of care she was near tears when we spoke.

I would like to give the facility five stars. My mother attended rehab at the facility after being in Sisters Hospital for almost one month. The team of professionals cared for my mother in a very caring and professional manner. The team of professionals addressed all of my mothers concerns as well as addressing her five daughters concerns. The food was accommodating for Moms Reno diet as well as for diabetes diet. When my mother's term was complete she was healthy and was prepared to return home. We as a family appreciated the care that was provided for our mother.

I called the number below to discuss what i see as an RN myself for 35 years. Im poa for my friend and when i ask why is he on a statin im told its not gonna hurt him on 40mg. Thats an incompetent answer. You give it for high LDL but his was normal. Day 2 11 months ago he had tube inserted ( wrongly) and i heard a nurse did the procedure and it took me a month for them to admit a surgeon or xray professional who are only 2 to legally do it and so many other issues. 11 months and he should of been discharged long ago. Now my buddy calls me at 3:10 in the morning asking me if im watching the game. Its 310 am and he sounded like he had taken a drug and he admitted he had crushed up valium in his wallet and theyre saying im not allowed to see him. Why? Bc you were the last 1 with him. Im over the moon at this Dive. I was upset at my friend also but your saying hes a liar? I must get a lawyer bc ive seen and had enough of there incompetent care and poor attitude. Not all but some i wish not to comment on at this point.I hope this review goes to the authorities. 1 more thing i take him outside as 1 of the security walks by and says " Whats up Losers"! Excuse me he says " I was only joking" so i reported him to head of security and never got a call back. EXTREMELY POOR! Iknow what qaulity nursing is and this is not it. No excuses or theyre temps. Very disturbing