St. Joseph Nursing Home

Google reviews

• C
  Christina McKee 7 months ago

  If you love/value the lives that are in your family that must go into a nursing home/ Rehabilitation center/ retirement home DON'T SEND THEM TO THIS PLACE! Compassionate is NOT in their vocabulary I lost my aunt and mother last Nov/Dec. I knew from the get go that my aunt went there to pass away in what I thought was going to be a decent place since I had to make sure my own young children were taking care of in state 1300 miles away. My aunt went there for hospice care and was treated with so much discomfort and disrespect in her days leading up to her death. The staff made comments while visiting family were saying there goodbyes that they bet she isn't in pain ( I guarantee she was, she was on the highest doses of pain meds she could have so she could be somewhat comfortable) the staff didn't keep her clean, diapers were always soaked, bed sore never got the attention it needed, and while I was in the room 1 day before her death the staff man handled her smashing her face into the beds arm rail while changing her. I complained, yelled, wrote emails and letters, pleaded with staff to do better but nothing changed. She died the next day after that and of course it was heartbreaking but 80 to 90% of the staff are horrible. The good staff you do get are over worked and under paid. my mom, she got there and had the same treatment. Diapers stayed dirty, bathing was a hassle for the staff because there is only 1 machine that helps lift bodies onto the bath bed. Why does a facility that size only have 1 machine that does that when people are paying thousands of dollars to stay there? My mom and my aunt countless times said the food is like a jello consistency plate of pig slop. ( I've seen it its like a TV dinner that is expired). My aunt and mom were literally across the hall from each other and could hear each other crying out in pain and both screamed for help when on the phone with me and family. Sadly they were not the only ones who needed help. My moms room ma

• H
  Holly Faucheaux 5 months ago

  My mother went into this facility after a fall. She was sent for rehab. She went the minimum days, was left with a bladder infection, unable to walk, not a proper diet for her condition. She was frequently left in a chair for hours( had to call on her cell so we could get someone to move her). We chose to take her home after the minimum amount of time, but they chose to not apply for more rehab. We paid private sitters. Her doctor treated her for a bladder infection, and after a month of home health and proper food, she is walking again and living on her own. We were supposed to pay a copay for the”extra” 2 days she was there per our contract and Humana(they lied about days counted), we paid the copay- but they decided they wanted “private” pay… I’ve now reported them to the state. They refuse to talk to us and gave harassed us for extra money, even though we paid what was owed. They were absolutely awful. There were a couple good employees, but the vast majority were disrespectful and uncaring…do not recommend for anyone. And the place reeked of urine. In the rehab center. If they tried to convince my mom to stay if she had to, they did an awful job. Answer to standard response to all their bad reviews: Thanks for your standard BS response. If you really would like to correct this, why doesn’t Diane Floyd, the manager, call me or my brother back or answer our letters, or is conveniently out if we show up? After 2 months, we are tired of the harassment for payment not owed, but lack of talking to us after we voiced concerns while she was there and after she was there.

In the order Google returned them. Not verified by Caring Advisor.