StoryPoint Waterville

A wonderful facility. We toured several assistance facilities and the Waterville StoryPoint was definitely the best fit for our Mom. The care that is given to their residents is amazing. Every little aspect of living in a new home is given the utmost attention for each resident’s individual needs. Moving a parent is a daunting process but StoryPoint’s staff gets 5 Stars for their awesome work and helping us make a tough decision a bit easier.

Horrible place .My grandmother was in memory care and passing away ...Hospice was involved giving her comfort care at this point she was dying and Storypoint would not let us in to visit her .I was told visitation is over at 7:00 pm. However website for facility states Open door. 24 hours a day ......Horrible that we could not visit our grandmother on her last days . Horrible to be told you can't visit your loved one who is passing ..... ....My father passed at another facility and I was allowed to be by his side through the whole night ..! .Do not take a loved one to this facility if you would like to be by their side as they pass ..

If you are looking for the perfect choice for your loved one, StoryPoint Waterville daily demonstrates why they are the superior choice for senior living in the greater Toledo area. Having had previous experience with other senior living communities for my own father, I can confidently say that I feel like even though my father-in-law is in an independent living apartment, he is looked after in a way I have not seen demonstrated in any other community in our area. Here is what our family has found most valuable: In-House Partners: Beyond the daily living experience, we find the fact that we can get other services from their in-house partners very valuable. We have at times utilized both their physical therapy and home health partners, and it is just so much easier on the family to have these services available right at StoryPoint. The à la carte model for services both allows us to get focused care and save money. Restaurant Style dining: While the food really is good, I think it is the staff who make the dining room shine. Knowing my father-in-law was new, they worked with us to find a welcoming table where he could eat and socialize every evening. It made a huge difference in how my father-in-law felt about moving. Top-Notch Maintenance: Whenever an issue arises, the maintenance team addresses it almost immediately. The building is always in good repair and our experience has been that any issue in individual apartments is taken seriously and fixed. Engaging Daily Life: There is a wide variety of programs and services offered on a daily basis to keep residents active and involved. Interesting lectures, visiting animals, trips for shopping or to visit different local sites make it clear they try to have something for everyone. Genuinely Caring Staff: From the executive director to the Bistro staff, the entire team is incredibly available and actively interacting with residents every single day. They greet you with a smile, take time to get to know you, and are