StoryPoint White Bear Lake

Excellent staff, very helpful and professional. Very nice, respectful and sincere. The facility is clean and modern. Great activities for the residents and you can tell they all love living there. A very happy place. Dan Craft

Amanda Brown, the Director of Sales at New Perspective - White Bear Lake, met with me and my elderly parents last week and led us on a tour of the facilities. I was immediately impressed by how Amanda put my parents at ease, and patiently answered their questions. She skillfully and gently addressed each of their concerns during the meeting and throughout the tour. Amanda quickly built a sincere rapport with all of us, and was incredibly knowledgeable about every aspect of New Perspective. We were absolutely wowed by the palpable spirit of community and love that was readily apparent in both the residents and staff, and in the overall design and feel of the private and communal living spaces. The place is truly impressive. My parents, especially my dad, are notoriously slow and wary of making "hasty" decisions, but even to them it was a no-brainer. Without any prompting from me, they agreed just a couple of hours later that New Perspective-White Bear Lake was where they wanted to "run out the 4th quarter." I couldn't be happier and more relieved that my parents will soon be living in a place in which they will be welcomed and enfolded into an authentic, loving community. The transition will be difficult, but I know that when the burden of caregiving is lifted, that they can be at peace and free to form lasting relationships with others and to focus on their own loving relationship. It's a true blessing. It's a testament to the quality of New Perspective as a whole, but most of all to Amanda Brown's passion for pouring herself into making a difference in the world by serving the residents and going above and beyond the call of duty.

One year ago, I was on a memory care facility search for a family member who has early-onset dementia. We settled on New Perspective and have been happy with that choice. While there are many aspects to consider, I want to call out the personal commitment of the leadership team and the caregivers to create a culture where residents and their families feel like home. They have been flexible with our needs and truly care about our family. The transition for my family member was not easy (our end, not theirs!), but they stuck with us and worked through the challenges to make it a success. Each resident has their own needs, and I see the caregivers flexing to make resident-centered care a priority. I can see in many of the staff I encounter genuine care for each resident and their family members. Having provided that care myself as the disease progressed, I can understand what it takes to make the care a successful experience. As I reflect on this past year, it definitely takes a village, and I could not have provided the care on my own any longer. I am grateful for all that they do to make this phase of life one where we can still create happy memories together.