Summit Place of South Park

Google reviews

• S
  Sharon Aceta a month ago

  Let me start off by saying my mom lived here for 3 months in their respite care. During this time, there were many people who were incredibly helpful. When it became clear that my mom’s rehabilitation facility was preparing to discharge her in July, I began calling several respite care facilities to see what options were available. Meredith, the sales director, immediately listened to my concerns and acted quickly. She arranged for the physical therapist to assess my mom that same day, and the nurse came the following day. Meredith walked me through the paperwork, answered my many questions, and reassured me that the transition would go smoothly. Since my mom moved in, Meredith has continued to be incredibly attentive. Whenever I have had a concern, including maintenance issues in my mom’s room, I have been able to text Meredith, and she responds promptly. I am beyond thankful for the way she has cared about my mom and our family and has always made me feel that our concerns matter. I also want to express my deepest gratitude for C.N.A. Kim. My mom wanted to leave The Summit during her first week, and I truly believe that Kim’s kindness, patience, and calm demeanor played a huge role in helping her adjust. Kim listened when my mom complained about the pain and stiffness in her leg, hip, and back. She understood that recovering from a major fall, a femur fracture, and extensive surgery is painful and difficult. Kim consistently assisted my mom with getting out of bed, getting dressed, and using the bathroom, but she never made my mom feel helpless or like an invalid. Instead, she listened to her, encouraged her, and treated her with dignity. She would frequently check on my mom, even when her shift was ending, to make sure she had everything she needed for the evening. I remember one afternoon when my mom was having difficulty getting up from her chair. Kim reminded her of some of the phrases her physical therapists had taught her, such as “nose over toes” and

• L
  Lauren Foley 2 months ago

  Extremely Disappointed I am extremely disappointed with the way residents are being cared for by some of the caregivers and staff at this facility. When someone is placed in a care facility, their family should be able to trust that they are being treated with dignity, patience, respect, and genuine concern. Unfortunately, my experience has raised serious concerns about the level of attention and care being provided. Residents should never be made to feel ignored, neglected, or like they are a burden. Caregivers have a responsibility to protect the well-being of the people entrusted to them, especially those who may not be able to speak up for themselves. This facility needs to take these concerns seriously, hold staff accountable, and make sure residents are receiving the care and respect they deserve. Families put their trust in caregivers to look after their loved ones, and that trust should never be taken lightly. I strongly encourage management to listen to residents and their families, investigate complaints thoroughly, and make meaningful changes where necessary.

In the order Google returned them. Not verified by Caring Advisor.