Sunrise on Old Meridian

This place is definitely not all its cracked up to be. I don't have any knowledge of the independent living side, but the assisted living side.. yikes. There are absolutely some friendly people here, and good people who do their job correctly but there are far more that don't. We've been here a little more than a month, and I'm ready to pull my grandpa and go elsewhere. He is pretty independent and because of that, they've taken advantage of it. They don't check on him, they don't make sure he gets to the dining hall, etc. He has missed meals because I'm not here and they will lie about it. I'm his primary care taker and have been for a little bit. That didn't change when I moved in here, and I'm here about 90% of the time but I also have a husband and 4 special needs children that I have to care for, as well, so having him move in here was supposed to HELP me and all it's done is stress me out even more. I have his location on his phone and they've lied about where he was (said he was at the dining hall or had been down there when he absolutely had not). They've let him go without toilet paper, even after I've begged several people a day for some so I ended up just buying his own (which is BS for the amount we pay this place and they're supposed to cover TP and paper towels). And the BIGGEST issue is them not following my grandpa's food plan. When he first got here, I gave them grace because they were learning a new person - I get it. I reached out to the DON about a few things that needed done (chicken needed cut up, etc). Nothing big. A few weeks after being here, we had his appointment with the speech therapist and some things were changed in his diet. Nothing extreme though. Simple things like his pancakes, chicken, etc needed cut. His sandwiches needed cut in 4s instead of halves. His fruit needed to be cut a little smaller. Butter needed to be lathered on his sandwiches and pancakes, gravy on the chicken. And guess what? Nothing is being followed. I reached o

Shirley & Joseph Hui,. We are the residence at sunrise senior living. our activity director Marilyn Sephus is fantastic. This is not only one time she has assisted us. She is a wonderful woman and she is a fantastic worker. When we moved in we didn’t know that the birds would Pooh all over our balcony. We asked housekeeping to clean it and they weren’t available so we told Marilyn the activity director and she came up to clean it herself. She brought a water bucket and brooms to clean the balcony all by herself. My husband offered to help but she wouldn’t let him. Now this is the second time she has come up to help me many a times my husband and I cannot solve the problem but she comes up and solve it for us. We are grateful for her work and her personality. She is the plus for the building. Marilyn is the reason we stay here. because her attitude is wonderful and helpful all the time.

Paul and the rest of the facility staff have been nothing but phenomenal through every step of my grandmothers care over the years. She has been taken care of in all facets of her care and life there between her independent living and now assisted living care. They have been communicative, cordial, and incredibly helpful every step of the way. The facility is not only clean and organized, but also full of great activities, and environmental elements for all their residence. It is a truly beautiful and well run facility and I am happy to have them care for my grandmother.