Swan Falls Assisted Living & Memory Care

Google reviews

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  Michelle J Forsmo-Shadid 2 months ago

  My mother was a resident at Swan Falls Assisted Living for over a year. This past Tuesday, I got a call around noon saying she had a fever and needed more oxygen than the staff felt equipped to provide, so they were sending her to St. Luke's Meridian ER. By 7:16 that same evening, she was gone. Doctors didn't even have time to complete testing before she passed — but what they did find was a severe UTI. My mother was not mobile and required full assistance with personal hygiene care, which meant she depended entirely on staff for regular care multiple times a day. The RN at St. Luke's told me he could visually identify the infection before he even ran a test or placed a catheter — before any lab work confirmed anything. That is not a subtle infection. That raises serious questions for me about whether she was being cared for and checked on as often as she needed to be, and whether basic hygiene care was actually happening on the schedule it should have been. Since then, I have been back to Swan Falls a couple of times to pack up my mother's things. Other than the nurse who made that initial call, not one single person from that facility has said a word to me — not one "I'm sorry for your loss," not one acknowledgment. My family and I have walked those halls carrying our grief, and staff — including aides who spent months with my mother and supposedly cared about her — visibly avoid our gaze rather than say anything at all. I trusted this facility with my mother's life for over a year. I am left with more questions than answers about how her condition was allowed to deteriorate this far without earlier intervention, about whether she was receiving the basic personal care she needed and paid for, and now with a lasting impression of how little that year seems to have mattered to the people who cared for her 24/7. No family should get a call at noon and be planning a funeral by nightfall — and no family should have to grieve in a building full of people too uncomfo

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  shoshawna crowe 5 months ago

  Offered great care for my dying grandmother. Not super affordable to take family members. There staff offers great and understanding services. Basic food care. Clean environment/ hospital setting. I highly recommend them. Great parking avaible and wheelchair accessible.

In the order Google returned them. Not verified by Caring Advisor.