The Clairmont Retirement Community

My mother just moved in and has been very happy with Francine and the team. Everyone is so warm and welcoming. She is excited about the opportunity to make some new friends and have some activities to join in on. The food is very tasty and we have enjoyed each time we’ve eaten there. There are a number of enclosed courtyards as well as nice walking access around the property. I’m very happy for my mother and it gives me peace of mind to know she’s in a good community.

While staff and residents are pretty awesome, the subcontractors for work on the apartment have been pretty awful. The shower redo was not properly done with exposed ceramic surfaces instead of using Schluter trim or bullnose tiles. In the process of either the tile work or the repainting, the floor was heavily scratched. It is not a good look and we do not want rugs in the room due to mobility issues. The Spectrum system is not hooked up properly so does not work for the TV. The air conditioner is making a very loud and obnoxious noise after servicemen worked on something with the system. It did not make this noise when we checked out the apartment. The painters did not use drop cloths apparently as paint spatters were all over the floor. Fortunately the spots would pry off fairly easily. The dining room did not have clean utensils for the second setting of lunch. The utensils they did supply were about the cheapest , thin, and hard to use I have ever seen. So we sat and looked at our salads for about 8 mins until new utensils could be found. All in all a sub-par start.

My tour of this facility was insightful. Francine was a joy to tour with and I learned a lot about the community. I like the fact that there is only one floor, so I wouldn’t ever worry about my mom being able to get around.