The Crossroads at Bon Air
About The Crossroads at Bon Air
Location & Map
Why Choose Us
Three levels of care
Memory care, assisted living, and independent living on one campus
Richmond location
Located in Richmond, Virginia
Reviews
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Health
Open
4.1
49 reviews
Every day · Open 24 hours
Google reviews
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Christina Mann 2 weeks ago
I cannot say enough wonderful things about this assisted living community! The staff is compassionate, caring, and truly dedicated to making every resident feel loved, respected, and valued. The atmosphere is warm, welcoming, and feels like home. It's clear that the residents' happiness, comfort, and well-being are top priorities. From the friendly faces to the exceptional care and attention to detail, this community goes above and beyond. I would highly recommend this community to anyone looking for a safe, loving, and supportive place for their loved one!
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Melanie Mitchell 2 weeks ago
My sister has been at The Crossroads for a month now. We are both so very pleasantly surprised at just how caring the staff is. I had my concerns due to Anita's cerebral palsy. No worries! The staff embraced her like family. I am overwhelmed by their loving and generous spirit. I can't say enough about The Crossroads at Bon Air.!
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ElaineW Johnson a month ago
Our rating for CABA is a solid 4.5 - 5 stars. From the time my aunts and I toured CABA - we have had positive vibes about the Assisted-Living facility portion. Lia, the tour/marketing person knew residents - we observed smiles on people's faces as well as cleanliness to throughout the facility. Residents coming in from being dropped off with family or a ride stated how much we would like it there. Others we passed in the halls came to us saying how much they like being at CABA. So now our "hands-on" experience with CABA...Oh gosh, it seems we have so many positive comments on our interactions with CABA's staff - it's difficult to choose one - so here are two of several; 1) After our mom's first night at CABA, we came back the next day or two and she made some comment of not liking it or that she was ready to go home & pleaded for me not leave her! [This situation gave me the same teary-eyed feeling I had 35+ years ago when I'd taken my six-year-old to a new daycare at 8:15 and the teacher we'd originally talked to wasn't there and wouldn't be in until 9 a.m. My daughter was teary-eyed because Ms. J wasn't there which made me teary-eyed...to get some solace, we held hands and walked around the building until Ms. J arrived.] :) So-oo-oo, here I am again on the verge of tears because I'm leaving Mom after her pleas...then another woman, (let's call her E) whose father had just passed away that day ask me if I was L. Mae's daughter. E proceeded to tell me she'd been in the MC unit with her dad the previous 3 nights and she observed the staff members being so comforting & loving to my mom to help her settle down. This situation still fills my heart with peace. 2) Recently, on an evening around 7 p.m. - my mom (97) ended up having to go to the ER because she was found unresponsive in the bathroom (staff rounds work!). The EMTs were called, etc. and we met them the at the hospital. Once Mama was cleared to return to CABA at 3:30 a.m., CABA staff let us and t
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Elizabeth Corriveau a year ago
We cannot even begin to express how phenomenal the Crossroads At Bon Air is as a community. If you are looking at options for your parents, look no further than CABA!. My father was a resident in the memory care side and he received the utmost in care. Tony, Joyce, and their entire amazing team were professional, caring, kind, loving, and they provided such a peaceful environment for him and all memory care residents. We are so very fortunate that my mother now lives in this community, and she has experienced the same joy, love, welcoming environment, professionalism, and friendly attitude from the entire staff. CABA is first class all the way!
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Pamela 2 weeks ago
Beautiful facility and professional and welcoming staff. Lea Gammon has always gone above and beyond to accommodate your placement needs. You can't go wrong with choosing The Crossroads!
In the order Google returned them. Not verified by Caring Advisor.
- Phone on Google
- (804) 701-4185
- Address on Google
- 9100 Bon Air Crossings Dr, Richmond, VA 23235, USA
From Google · 09 Nov 2026
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