The Gardens of Traville

Google reviews

• J
  Jamar Ryans 5 years ago

  Traville is a great diverse independent senior community. My parents have enjoyed living here for many years. Having a bus is a plus as it helps my parents get to their doctors appointments when I’m not available to take them. Alexa is very passionate about her residents and about her job. She treats the seniors as if they were family and not customers. She and her team cook Thanksgiving dinner every year, host an annual BBQ event that brings life to the community and so many other activities that are planned and ran by the staff. I would recommend this community to anyone looking for independent living!

• M
  Marietta Freeman a year ago

  I have been a resident of Traville Gardens for over 11 year. The 4 building complex has been more than satisfactorily been maintained and managed e.g. new roofs, redecorated first floors, meeting rooms and lounges and newly painted, newly carpeted hallways and resurfaced and painted parking lots. We have a responsive management and 24 hour maintenance team. I moved in under the management team of Alexis and James. They were both professional, friendly, responsive to inquiry and/or request and attentive to duties. In my years of residency there have been a couple of changes in office management and building maintenance. With any new management team(9) there has always been growing pains on both sides. Us tenants who are "seasoned folks", who do not readily adjust to the changes, then the new management team has to learn to partner with the various tenants (customers). Note: I must give a shout out to Jasmine, a current support staff member. She has consistently helped through several management transitions. She has remained calm, professional, friendly and been a voice of reason. Thank you Jasmine for your follow through. My personal observation is we recently lost an excellent maintenance man, Carlos. He was a man about business an with a great deal of knowledge. His new the history of Traville Garden's mechanical concerns, schedules and vendors. However he was our one and only maintenance person. He covered four, four story buildings. He worked 5 day per week, plus overtime, most weekends and was on "after hours calls" for emergencies. I/we understand corporate needing to maintaining staffing budgets and employees head counts but, my personal believe will always be; Carlos needed full time help which would have allowed him reduced hours and more work life balance. He was over worked and resigned. I/we currently welcome the new maintenance team of Leo and Clyde. The both have been very diligent in their responsibilities and duties. In the few weeks they have be

In the order Google returned them. Not verified by Caring Advisor.