The Kenwood by Senior Star

Google reviews

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  CincyMom1942 2 months ago

  Assisted Living is borderline but I would avoid Memory Care at all costs. The care for my mom who is functional but has Alzheimer's was terrible and only got worse. I had countless meetings with nursing supervisors, the Assistant Director, and the Director who pretty much agreed they had a problem and said they would work on it, but nothing changed. They couldn't get her to take a shower or wear clean clothes. Her bed linens were repeatedly found visibly soiled and left like that for days. Since she rarely changed clothes, she didn't have much laundry but what she did have was left for weeks even when it was heavily soiled and stunk up the room. She got to the point where she never left her room and slept much of the day. Her room wasn't cleaned well either--soiled depends left in her bathroom for days; kitchen area barely cleaned; dust bunnies in the corners and under her bed. Near the end of her stay, there were multiple days when I arrived to find her wearing soiled depends that had clearly been that way for 24 hours plus. The Kenwood labeled her as "resistant to care" and she was, but here's the kicker: I moved her into a new community and she's become a completely different person. From day one, they were able to get her to shower. (She resists, but they have found approaches that work with her.) They get her to put pajamas on every evening and clean clothes every morning without arguments. The new community takes her to the bathroom on a scheduled basis dramatically cutting down on her accidents. If she does wet or soil herself, they help her get changed within minutes and she happily allows them to assist. She spends most of her day in the community room, eats meals with the other residents (and the meals are far more appetizing; look more like restaurant meals), laughs and socializes, and has made friends. Her room is always spotless and never stinks. I no longer find her in bed mid-day. And the bonus: while cost had nothi

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  Nadine Lieb 3 months ago

  Ashley, a wonderful nurse who has been visiting me regularly at The Kenwood by Senior Star since my recent surgery, has been an absolute star in her own right. She is clearly experienced and skilled—on one visit she calmly helped us turn what looked like a small pharmacy on our counter into a simple, medication plan, saving us from confusion and me from needing a second cup of coffee just to sort pills. On each visit, she checked the surgical site, explained what normal healing should look like, and gently reassured us that we didn’t need to call 911 every time something itched, twitched, or changed color. More than anything, Ashley is wonderfully warmhearted; she treats me as a person, not a chart, and somehow turns medical check‑ins into friendly visits where we end up smiling almost as much as we’re learning. She shows up when she says she will, never makes us feel rushed, and brings just enough humor to make the less glamorous parts of recovery a little easier to face—if laughter is good medicine, then Ashley is clearly part of the treatment team. In a community that prides itself on strong on‑site nursing and medical support, Ashley exemplifies the best of what The Kenwood by Senior Star and Buckeye Senior Rehab offers its residents and their families, and we are genuinely grateful (and occasionally happily amused) to have her on our side

In the order Google returned them. Not verified by Caring Advisor.