The Laurel at Norterre Senior Living Community

The team at Norterre is wonderful. I spoke with Laura, and she was fantastic, she gave me a tour through the facility and made everything feel welcoming. The nurses are truly amazing as well. I needed to find a memory care place for my grandpa fairly quickly, and they were so kind, supportive, and helpful throughout the entire process. It is very clean in the rooms are quite big.

My loved one has resided at The Laurel at Norterre, a Tutera Senior Living community located near Liberty Hospital, since July 2024. During that time, I have developed a deep appreciation for the people who care for her and for the commitment they demonstrate each day. I considered recognizing individual staff members by name, but there are simply too many deserving people, and I would not want to unintentionally overlook anyone. Plus, I'm very bad at remembering names! The staff COLLECTIVELY deserve the highest marks I can give them. They consistently demonstrate compassion, patience, professionalism, and an excellent bedside manner—all the qualities a family hopes to find when entrusting a loved one to a residential care community. Caring for residents requires more than completing assigned duties. It requires understanding that each resident is an individual with a unique personality, history, preferences, and needs. The staff at The Laurel have shown that understanding in the way they interact with my loved one and in the dignity and respect they extend to her. Knowing that she is surrounded by people who genuinely care about her provides reassurance that is difficult to put into words, particularly on days when she is not at her best in terms of health and/or demeanor. I also want to mention that I've seen meaningful improvement in the facility’s nursing leadership and care coordination since Tabitha Dye became Director of Nursing. Tabitha is a familiar and reassuring presence to my loved one because she makes a point of visiting with residents. These are not quick, “check-the-box” appearances. She takes the time to get to know them, ask about their likes, dislikes, preferences, and concerns, and make them feel known and valued as individuals rather than simply cared for as part of a routine. Like many senior living communities, The Laurel sometimes relies on agency personnel to supplement its regular staff, particularly on weekends. I have noticed a signi

My mother lived at The Laurel at Norterre at the end of her life. I am so grateful that we found them. It’s such a cozy environment instead of a hospital feel. They have events and holiday parties. But most importantly a wonderful kind caring staff that are always available.