The Laurels & The Haven In Highland Creek

Name: The Laurels & The Haven In Highland Creek
Address: 6101 Clarke Creek Parkway, Charlotte, North Carolina, 28269, United States
Price range: $$

Charlotte North Carolina, United States , North Carolina , United States

4.1 on Google · 70 reviews

Assisted Living Memory Care

About The Laurels & The Haven In Highland Creek

The Laurels & The Haven In Highland Creek offers assisted living and memory care services in Charlotte, North Carolina. The community's memory care program operates under the SHINE® model, a structured approach designed for residents living with Alzheimer's disease or other forms of dementia. Families considering this community are typically weighing options for a loved one who needs either support with daily living activities, such as bathing, dressing, and medication management, or more specialized memory care in a secure setting tailored to cognitive needs. Having both levels of care on one campus can offer continuity if a resident's needs change over time, allowing a spouse or family member to remain nearby without relocating to an entirely different facility. Those researching care here may want to reach out directly to the community to learn more about specific daily routines, dining options, activity calendars, and visiting policies, as these details can vary and are best confirmed firsthand.

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4.1

70 reviews

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Google reviews

Linda Clay 12 months ago

I recently moved my mom from a facility I “thought” was great to get her closer to me. Boy was my perception of a care facility wrong. Not only is my mom So MUCH CLOSER to me, she is SO MUCH HAPPIER! When your loved one is happy where they are at it brings you so much more comfort in the decision you make in placement. To be totally transparent, I was unaware of The Laurels and so thankful I found it. The rooms are so much bigger than other communities I looked at and updated. The care partners have treated my mom with so much respect and love. And let’s just talk about the dining room. Where my mom came from the food was bland and the choices were weak. Here, her options are vast. She has seasoning (this may seem like a small thing to mention but this was a huge issue as they never even offered salt or pepper). The activities she loves and has already made many friends in the time she has been there. She is an avid walker and the area inside and outside is perfect for her daily strolls. One last thing to mention… There were just a few needs we had asked about in her closet to make it more adaptable to her needs. They were taken care of prior to the move in. My mom tells me daily how happy she is living there and how thankful she is to be closer to me! Also what she has had to eat. It’s that good. My mom is blessed to be there! Sorry this is long, but really it is shot as I could go on and on!
Chad Vukelich a month ago

What a fantastic community to place any love one. From top to bottom, Executive Director, Nursing Staff, Admissions, Dietary, house keeping, etc. All is top notch. Facility staff truly cares for their residents like they were their own family. I would recommend this wonderful community for anyone looking for an assisted living community.

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Emilee Pope 7 months ago

Such an amazing community! The staff is incredibly warm and welcoming, making it feel like home from the moment you walk in. It’s a great environment for residents to live, grow, and truly thrive. Bethany is the best! So kind, helpful, and dedicated!
Ivan Cruz a year ago

Hands down, this is one of the best assisted living and memory care facilities I have encountered. It is located in a beautifully placed neighborhood, allowing residents to feel like they are part of a suburban community. Every time I visit, it warms my heart to see how engaged the staff is with both the residents and their visiting families. They organize wonderful events, such as prom week happening this week. Bethany and Jordan take the time to understand each resident’s story and goals, providing an exceptional level of customer service. I wish I could give them 10 stars instead of just 5!
Wendy Mercado a year ago

My sister's and I trusted The Laurels to manage the medications for our parents. We read the poor reviews, but were assured that the new Director would fix all the issues. After living through 5 months of missing meds, wrong meds and late meds, not to mention the rude attitudes of many of the staff, the call buttons not being answered, the apartment not being cleaned, trash overflowing and lost laundry, we felt forced to move our parents out. I voiced my concerns several times with management and was given many promises that were not delivered. The Laurels of Highland Creek is not good for your loved ones. Don't be fooled by the lovely facility and the smiling salespeople.