The Pillars Of Biloxi
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Open
2.3
62 reviews
Every day · Open 24 hours
Google reviews
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VeryAnonymous a month ago
This place is horrible. My aunt had a CNA name was Kesha and she is horrible too. Why would you sign up to care for the sick and elderly and you were no where to be found the whole time I visited. We turned my aunt's call light on and I know it went off for approximately an hour or two how is that so. From conversations that were supposed to be private I overheard the staff complaining about how she is never on the hall to take care of her patients and neglectful. How could staff uphold wrong and I don't blame her alone I blame the office administration that keeps her safe as she lets her patients sit in soiled pampers and linen. How did she get the job in the first place. I am meeting with family to discuss this matter and expect a lawsuit from more than us because of the girl. She doesn't look like a person fit to be working around elders who can't care for themselves. Staff also included she spends most of her shifts outside, gone, or even following up behind other staff members unbothered she has a job to do. I wasn't going to say anything but that is my family she neglects and I would love to speak with corporate and state and see what they think knowing they're not going to allow this to continue. If someone calls for you to change their family and give them some ice water you should do just that not neglect them and stay away for another to do your job. They also punish other workers for her abuse and neglect. We are going to see about this. You did good standing workers for this girl and I as a niece don't appreciate it and we have all assets tied in to pay for her short stay here. Terrible healthcare facility and I would advise all to not bring your family members to this place especially when the administration shields a abusive neglectful staff member like that girl Kesha. We will be calling state and corporate to file a complaint on her and the ones who let her work there and certainly for all the good employees throughout the years who they remove just
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Elyse Hammons a month ago
Staff is friendly but the living conditions are deplorable. My father picked this place to be closer to his home, but I am beyond disgusted with this establishment.
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Sabrina Judd a year ago
This is absolutely the worst and very filthy nasty disgusting place I have ever seen🤮 Inconsiderate and rude nurses. Treat patients like crap. I raised so much hell at this place while my husband was there for rehab only because it was the only place available within a 2 hour drive from home. My husband made zero progress in the 4 weeks he was there. They let him lay in the bed to eat ( has dementia) he was always in the bed. I told them he did not need to be in a bed all day and I was told that because he didn’t ask to get up, that they let him stay in bed. He was a fall risk and never once did they put a rail on his bed. When I removed him from that horrible place, I got there to find my dementia patient husband sitting in a wheelchair outside in 100* heat index🤬 they claim he went out on his own. NO HE DID NOT WHEN YOU HAVE TO HAVE SOMEONE PUT IN A CODE TO OPEN THE DOOR! They knew a week in advance I would be taking him home and didn’t bother to put in for the necessary equipment he needed at home until the morning I went to get him. Told me they could extend his stay until the equipment arrived.. Trying to get more money is all they were doing. I managed To purchase the bed, walker and wheelchair and had it at home in time for him. Now about the filth. After a few days I was finally able to get the sweetest woman to clean and sanitize his disgusting room. But here are the pictures of roach eggs, roach poison in the drawers that I refused to use and hazards with in the room. I was there every day to ensure my husband was safe and the second I was able to get him home I discharged him. Please don’t take your loved one to this place.
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Britt N a year ago
Absolutely deplorable living conditions. Don't put your dog in here, let alone your loved one. It always smells horrid in the hallways (either of marijuana, poop or urine depending on the time), it's roach infested, the patients are left in soiled diapers for hours, patients have told me that they haven't been moved in the bed in days. Management takes patients that they know they do not have the capacity to take care of just because all they care about is the money. They give patients tap water from the bathroom sink in the water bottles. I could go on and on. Do not send your loved ones here or anyone that you care about.
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Melanie Caldwell a year ago
The workers in the memory ward was especially caring for my sister in law and the other clients there. The facility needs some renovations, especially in the bathroomd. The rooms are very spacious. My biggest complaint would be that my sister in law's clothes are always missing. The first visit, she was discharged and they were still looking for her clothes. They found everything but a pajama pants. The second time, we're missing a jogging suit, a sweatshirt and a top. It's been a week and we still don't have the items. We were never offered any type of compensation or an adjustment on her bill. I like bringing her there, but it's very concerning that we have to keep replacing clothes. This last visit, I even told them not to wash her clothes, but that may not be the problem this time.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 2279 Atkinson Rd, Biloxi, MS 39531, USA
From Google · 09 Nov 2026
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