The Pines at Heartwood An Assisted Living Community
About The Pines at Heartwood An Assisted Living Community
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Closed
3.7
22 reviews
Every day · 8:00 AM – 8:00 PM
Google reviews
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Lucinda Ballard 2 weeks ago
Very happy with the service thus far there. My loved one has quite a few complicated chronic conditions and they have navigated their medical oversight well. They also have communicated whatever was asked timely and the team has all been very personable and professional.
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Courtney VanNorden 2 weeks ago
The Pines admission team is amazing to work with. They are communicative and supportive. They really put the individual first.
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Nicole Cherry 2 weeks ago
The Pines is wonderful to work with. The team there is dedicated to ensuring residents admission process is smooth.
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Kathy Fazioli 2 weeks ago
Staff was very friendly and tgey did a very thorough orientation to make sure our dad was all set and comfort able
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Google User 8 months ago
Took a family member home recently for holidays. They failed to inform us about the bed bug infestation inside the facility. Now because of that neglect, our house is completely infested with bed bugs. This place is horrible. Avoid sending your loved ones at all costs.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 2405 15th St, Troy, NY 12180, USA
From Google · 10 Nov 2026
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