The Pines at Heartwood An Assisted Living Community

The Pines at Heartwood An Assisted Living Community

Albany New York, United States
3.7 on Google · 22 reviews

About The Pines at Heartwood An Assisted Living Community

The Pines at Heartwood is an assisted living community located in Albany, offering support for older adults who need help with daily activities while valuing their independence. Residents can expect assistance tailored to personal needs, allowing them to maintain a sense of autonomy in a supportive environment. This community may suit individuals who require help with tasks such as bathing, dressing, medication management, or mobility, but who do not need the more intensive medical care found in skilled nursing facilities. For families considering options for a parent or partner, The Pines at Heartwood provides an opportunity for loved ones to receive personalized care while residing in a community setting. Prospective residents and their families are encouraged to reach out directly to The Pines at Heartwood for specific details regarding daily life, including dining options, available activities, and policies on visiting hours or pet accommodations. This will help ensure that all aspects of life at the community align with the needs and preferences of the individual seeking care.

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Google

Closed

3.7

22 reviews

Every day · 8:00 AM – 8:00 PM

Google reviews

  • Lucinda Ballard 2 weeks ago

    Very happy with the service thus far there. My loved one has quite a few complicated chronic conditions and they have navigated their medical oversight well. They also have communicated whatever was asked timely and the team has all been very personable and professional.

  • Courtney VanNorden 2 weeks ago

    The Pines admission team is amazing to work with. They are communicative and supportive. They really put the individual first.

Show 3 more reviews
  • Nicole Cherry 2 weeks ago

    The Pines is wonderful to work with. The team there is dedicated to ensuring residents admission process is smooth.

  • Kathy Fazioli 2 weeks ago

    Staff was very friendly and tgey did a very thorough orientation to make sure our dad was all set and comfort able

  • Google User 8 months ago

    Took a family member home recently for holidays. They failed to inform us about the bed bug infestation inside the facility. Now because of that neglect, our house is completely infested with bed bugs. This place is horrible. Avoid sending your loved ones at all costs.

In the order Google returned them. Not verified by Caring Advisor.

Address on Google
2405 15th St, Troy, NY 12180, USA
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From Google · 10 Nov 2026

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Address
2405 15th Street, Albany, New York, 12180, United States

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