The Sands at South Beach Care Center

Google reviews

• J
  Jolee Ferguson 3 weeks ago

  I'm really displeased, furious and seething with the Sands center. When my father was first admitted everything was fine, he was walking, talking and eating with some aggressive dementia due to a fall. I know for a fact that in this establishment there were only 2 staff members (female) that really cared about the patients, and that's disappointing for such a large establishment. I had to complain about the filth and odor of his room, and every time I visit housekeeping employee is standing around eating and drinking coffee with the other staff members. You leave your love one's thinking they are in good hands, especially when they are taking 99.9% of their funds. You are told to bring clothing, which I bought new as well as items from his home. While visiting my father I notice he's not wearing any clothing I left for him, but another patient has them on. I questioned them concerning his items, and it was like i was speaking another language. I was then told they will search for them, and once I came to visit again, they were not found. I'm confused being that I was instructed to put my father's initials and room number with a permanent marker. After some time being there, he got a wound and I was not notified at first. Then I was told it was a small wound and it's being treated by the wound care nurse. But later that same exact day I was apprised by another staff member that it was not true, and the wound was large and deep. My father went from walking and talking to being in almost a vegetative state. The staff just allowed him to lay there and did not move him. Also, I reported a staff member when she told me she can't worry about him due to many other patients. That's not my problem or my father's. The Sands should hire more staff, being they receive funds from all patients Medicare and Social Security. After time passed, I received a phone call informing me he had to be admitted to the hospital due to he has not eaten in 3 days. I was in disbelief, due to the

• R
  Rosmel Cruz 5 months ago

  Excellent care and attention for patients. The nursing staff is always kind, professional, and attentive to the residents’ needs. The facility is clean, organized, and maintains great communication with families. You can truly see the dedication and compassion the team provides every day to create a safe and supportive environment. Very grateful for the quality of care and the human kindness shown by everyone. Highly recommended.

In the order Google returned them. Not verified by Caring Advisor.