The Towers at Tower Lane

Every visit has shown the staff to be caring and professional!

I was told that there was an apartment available for my mother for April and that some renovations still needed to be completed. I filled out the application and submitted the needed information and my mother was approved. As the week’s progressed I kept asking for a move in date. Finally after 3 weeks, I said I needed a move in date and was told at that time that it would be mid June. I was extremely disappointed with how I was misinformed about an apartment that was not going to be ready. Had I been told that this apartment wouldn’t be ready until June, I wouldn’t have left work early on 2 separate occasions, spent time and effort on filling out a 30 plus page application and submitting countless bank statements. I also stopped looking for an apartment for my mother. What a waste of time. I would never recommend or do business with this establishment ever again.

Met with Rebecca and she's a peach 🍑! Made me feel welcome and I didn't get the feeling I was asking for a handout.... I've worked all my life and am retired (small retirement benefits) and she did NOT make me feel that I was looking for something for nothing... she made me feel welcome and at ease in light of the fact that this is a huge transition in my life. I hope and look forward to being there one day (soon) as my mother was once a resident.