The Variel of Woodland Hills

Google reviews

• L
  Lisa Stern 4 years ago

  We were fortunate enough to be referred to the variel pre-opening and immediately fell in love with the promise of a “four seasons” type of community for our mom. A senior community that didn’t previously exist is the west valley was just what we were looking for. While we were a bit reluctant to commit almost 8 months in advance of the opening, the variel made it simple with a money back guarantee if we wanted to cancel. We signed up our 78 year old mother and have been completely thrilled. Laney, who is the director of sales is effervescent, knowledgeable and a true dynamo. It is extremely rare when a business promises the moon and stars and actually exceeds expectations. We moved our Mom’s contents in today (although she won’t physically be moving in for a few weeks) and the staff and services couldn’t be any better. We truly felt that we were moving into a 5 star hotel. Numerous teams (including: engineering, housekeeping, maintenance and concierge) all stopped by to see if we needed any assistance. We met with the big wigs: Josh and Jim and they were as lovely as we could expect, making sure that our move in was flawless. It is so rare that a business overdelivers on what they promise. Variel did just that and more!! Thank you to all involved in making a seamless day for our family (Even lourdes who was my point person but unfortunately was out sick today called and texted throughout the day to make sure that we were being properly attended to!!) all in all an amazing experience!!! Looking forward to my mom moving in and for the variel to help her create som terrific memories.

• K
  Kim Guzinski a year ago

  Hello – My name is Kim Guzinski, and I am one of the Territory Managers with the therapy dog organization called Paws-to-Share. We have had a partnership with the Variel for at least a year now and I wanted to take a moment to express my appreciation for Rashon’s support, as he has been a constant presence at our Saturday visits now for several months. Rashon is always so kind and speaks softly with all the Variel residents and visiting family. The Variel is one of the only senior living facilities that I have visited that the family members hug Rashon as a thank you for just listening, answering questions, or just being a calm caring companion to their family member living at the Variel. Viewing Rashon’s interactions with both residents and family members I am impressed with his compassion and ability to remember all their names, quirks, and histories. He also is so patient and thoughtful as he does the Newsletter review, plays interactive games, and puzzles, and even shows educational shows about dogs to entertain residents while our dogs are visiting. This makes our visits so much more rewarding. His great leadership in the Memory Care unit along with excellent communication skills ensures our visits are successful and meaningful for the residents. Thank you for your time, I have been wanting to share my thoughts and finally had a moment. Kim

In the order Google returned them. Not verified by Caring Advisor.