The Village at Willow Pond: A Willow Ridge Senior Living Community
About The Village at Willow Pond: A Willow Ridge Senior Living Community
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Open
4.7
81 reviews
Every day · Open 24 hours
Google reviews
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June Ross 11 months ago
I am very new to The Addison of Willow Pond and everyone has been so friendly and helpful. I would especially like to thank Tracy Moses and Tim Roe for all they’ve done for me from getting my TV installed and working (an essential necessity) to guiding me, showing me and teaching me how to navigate and enjoy my new home. The food here is great and the people OUTSTANDING! I couldn’t be happier to be here. I could go on and on, but I’ll stop and just say how grateful and blessed I am to be here.
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Barbara King 3 years ago
My Mom moved to Willow Pond a little over two years ago. From our first visit, we were impressed by the friendly and caring staff. When we were on a tour of the facility, Jeff and Suzy greeted all the residents by name. There are a variety of apartments, and they are all freshly painted with new flooring and appliances. Mom chose an apartment with a fireplace and lots of natural light. With her own furnishings, she has made a beautiful new home for herself. They offer a wide range of activities for residents, including theme weeks, bingo, crafts, exercise, musical entertainment, and outings. They also provide residents transportation to two appointments a month. We were recently invited to join an outing to tour the Buffalo Bills stadium. We were even able to bring two of our children and our grandson. It was a wonderful experience. My husband and I live in Buffalo, so we appreciate the family atmosphere of Willow Pond. When we visit every week we enjoy chatting with both staff and residents. The caring, dedicated staff make Willow Pond a special place.
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Kathleen Sear a year ago
My mom has been at Willow Pond for over two years and we definitely believe it is the best place for her during this last chapter of her life. The staff has made mom feel like part of the family and it has been welcoming to all of us too. Mom was there just about two weeks, when everyone knew her name and what she liked to do. The housekeeper, the dinning staff and front desk staff, all greet her with love and respect. The rest of the residents are just as welcoming. They seem to look out for one another, just like a family does. It makes us, her daughters, feel such comfort. We know she is in a safe, caring and environment. Kathy Sear
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Joan DeSmith 3 years ago
My life long best friend just moved into the Legacy at Willow Pond two weeks ago and has already met so many wonderful people. I’m so impressed with the cozy atmosphere as you enter the building and the helpfulness from all the directors. Ray the head of the maintenance crew was so helpful when she moved in making sure her apartment was exactly what she wanted. I visited the community for the first time this week for their Apple Spectacular fall kickoff event and it was so much fun! The Apple bowling was a hit we had so much fun on top of all the delicious snacks Daniel and the dining staff put together. The activities are endless and there's a variety of options for anyone. She's been so happy since she moved in and all the management has made this transition so smooth for her and her loved ones. We definitely recommend the legacy at Willow pond! Thank you
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Raven Roper 3 years ago
My grandparents love being at The Legacy at Willow Pond. The staff is wonderful and always smiling. Food is great, environment is warm and friendly. The activities help to keep everyone active and enjoying life. I highly recommend Willow Pond for anyone looking into independent living communities.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 40 Willow Pond Way, Penfield, NY 14526, USA
From Google · 09 Nov 2026
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