The Waters of Indianapolis
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4.0
59 reviews
Google reviews
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Lisa McClellan 2 weeks ago
Been trying for 2 months to get a hold.of someone to pay.a bill. Every time I call the person answering the phone transferred me to a voice mailbox that is full. I asked to talk to the DON no answer from them as of yet. I'm trying to pay a bill of a client in the facility. Don't where else.to turn
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Pam Zoda 3 months ago
A friend of ours is a current resident. My husband was listed as a person of contact when he was admitted. We have tried several times to reach administrative staff to see what his needs are. They never seem to be available and message boxes are always full. Our friend suffers depression and maintaining contact is important.
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Cara Lynn 7 months ago
The level of care that residents receive here is absolutely disgusting. They are not getting cared for properly, and the staff is belittling and rude to residents. They should not have to beg for basic needs such as using the restroom, receiving meals, and getting help with comfort or medical concerns.
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Alexis Harris a year ago
My mom has been at this place for quite some time now, and I honestly couldn’t be more grateful for the care she’s receiving. As her daughter, it was really hard to make the decision to place her in a long-term facility, but from the very beginning the staff treated her like family and made the transition so much easier. They are incredibly patient, kind, and always take the time to make sure she’s comfortable and cared for. I’ve noticed such a difference in her mood and overall well-being since being here. She’s more at ease, and I can tell she feels safe and supported. The team keeps me updated regularly, which gives me so much peace of mind knowing that she’s in good hands. It’s clear they genuinely care about their residents, and that means everything to me. I’m truly thankful we found this place for my mom.
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Justin Gillenwaters a year ago
“Our family is very thankful for the care our loved one receives. The staff are compassionate, professional, and make us feel confident they’re well looked after.”
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 3895 S Keystone Ave, Indianapolis, IN 46227, USA
From Google · 09 Nov 2026
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