Twin Oaks Assisted Living, Salt Lake City, UT
About Twin Oaks Assisted Living, Salt Lake City, UT
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Closed
4.6
35 reviews
Every day · 9:00 AM – 6:00 PM
Google reviews
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Adrienne Davis 6 months ago
My father (76) lived at this assisted living facility for over a year, and I can’t say enough good things about the care he received. He has dementia and uses a wheelchair, and the staff accommodated every one of his needs with patience and genuine kindness. The facility is always clean and well‑maintained, and his living space felt like a true home — he was able to set it up with his own TV, fridge, and lounge chair, which made a huge difference. The staff truly bonded with him; he even had secret handshakes with a few of them, which meant the world to us. They made sure he was brought to the cafeteria for every meal, and the food was consistently fantastic. He always felt included, respected, and cared for. I’m grateful for the compassion and joy they brought into his daily life.
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julia schacht 2 years ago
Twin Oaks Assisted Living Center is the best choice we made when it became necessary for our mother to receive additional help as she lives the twilight years of her precious life. First of all, the management team is incredible. They are on top of everything. They return calls, messages, and address concerns. They are responsible, reliable, and very friendly and personable, not just with the residents but the families as well. They provide so many fun activities for the residents throughout the years. The dining experience is awesome. The dining room itself is lovely and a special dining room is available if your family wants to have a special dinner party or whatnot. The chef and staff do an outstanding job with the meals and everything is delicious. There is always “around the clock care” if the resident needs any help, even with the littlest things. And the service is always done with a smile and kind word. The staff cleans mother’s rooms weekly and things are always spic and span. Mr. and Mrs. Kim are a dream. They definitely understand how to present, care, and run a tip-top facility. They genuinely love their residents and live the full term of hospitality completely. If care centers could win the Pineapple Award they would certainly be first place. The Kim’s have a special way about them that exudes compassion and love to each and every resident. From the beginning they made my mother feel special and loved. That goes for Amy and Matt too. Amy and Matt are incredible and very kind and thorough. They leave no stone unturned and always follow through. Their new receptionist Miss Steph, also goes the extra mile with this love and help. Finally, the facility is like the Ritz Carlton of care facilities. The home is beautifully appointed. They have a huge activities room with a gorgeous piano for lovely music. Miss Stacy is absolutely incredible and never skimps on fun activities and presentation, oh my! Boy, does she work so hard to bring fun to the residents to
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Carol Davis 6 months ago
Byron Davis, my husband, had excellent care at Twin Oaks this past year. The staff are friendly and caring. The facility is clean and activities are varied. Byron ate all meals at the dining room where he enjoyed the friendly staff and peers. Byron needed significant assistance while at the facility and staff were always cheerful as they helped. I highly recommend Twin Oaks Assisted Living for anyone needing care for a loved one.
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Robert Tanner 4 years ago
What an amazing community! It’s brand new, but you can tell they have experience in caring for seniors. There are so many details that have been taken into consideration to create a bright, pleasant environment for living and care. The place looks amazing, and I recommend anyone considering assisted living request a tour with Hope. She was kind, considerate, and answered all of our questions.
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Judy S 4 months ago
Cutting corners is the pervasive theme at Twin Oaks, negatively impacting every aspect of resident life. The chef is provided with the lowest quality of food, no fresh fruit, and the bare minimum of meat so that many men leave the dining room hungry and diabetics are being fed too many carbs. To save on plumbing costs, Twin Oaks was built with the studio “apartment” as just a room with a refrigerator, instead of having a kitchenette as in other facilities for preparing breakfast or any meal. Even the studio deluxe has no kitchen sink, and the two bedroom apartment only has one bathroom. Due to lack of kitchen staff, the dining room isn’t restaurant-style, as in other facilities, where the resident can order from a standard menu once they are seated. Instead, if the resident doesn’t want what is being served, the resident must use their call button and notify a CNA of their alternative meal choice at least 2 hours before mealtime. This is burdensome for the resident as well as the CNA’s, and it is just one example of the CNA’s being used ineffectively and treated unprofessionally by management. Twin Oaks just doesn’t compare well with its competitors, especially at this price point.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 654 E 3300 S, South Salt Lake, UT 84106, USA
From Google · 10 Nov 2026
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