Valley Center

Name: Valley Center
Address: 1000 Lincoln Drive, Charleston, West Virginia, 25309, United States
Telephone: (304) 768-4400
Price range: $$

Charleston West Virginia, United States , West Virginia , United States

4.3 on Google · 144 reviews

Assisted Living

About Valley Center

Valley Center is an assisted living community located in Charleston. For families exploring care options in the area, it offers support with daily living needs in a residential setting. Those interested in learning more about Valley Center's specific services, accommodations, and daily life for residents are encouraged to reach out directly to the community for current details.

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Assisted Living in Charleston

Assisted living services located in Charleston

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4.3

144 reviews

Every day · Open 24 hours

Google reviews

Beth Hickok 3 months ago

It’s been since 2022 that my mom was here, I was curious to see if it got better, doesn’t look like it. The staff tried, but they were under-qualified. PT seemed pretty good, I’ll give them that. The AC was broken, they were using a portable unit. The room might have a tv, if not, you have to bring one. If you are bed bound, a tv makes a huge difference. My mom had a roommate who needed round the clock care or she would get up and smear feces on the wall. I ended up cleaning the room myself. The shower is down the hall, my mom was not mobile and felt uncomfortable with that, so she didn’t shower. I tried my best to keep her clean. She was supposed to be there to rehab then go home. She ended up with sepsis and she died. The facility technically has a doctor, but it’s his side gig. Yes, I did speak with people in different levels of administration about my concerns and I got nowhere. I also ended up with a large out of pocket expense and continued receiving bills even after paying that. Fortunately I was able to dig through a pile of personal items to find a family heirloom quilt that was shoved in a storage room after she died. It’s not like they didn’t have my contact information to try to give it to me. A sad ending to a beautiful woman’s life.
Brenda Lyons 7 months ago

This was the first time I had been to this nursing home. I was very pleased with how nice everyone was. The center was very nice and clean. I was impressed by the entire place. Every employee I came in contact with was very professional, polite and helpful. This is a 5 star location in my book!!!

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Linda Young 11 months ago

My sister was in need of rehabilitation services . This facility has literally been the best for her. They go above and beyond with her care, she calls me daily and i have never received a negative word from her about anything. From the activities including the director of activities ; her therapy ,office staff, multiple nurses and care takers. She even has feel in love with some of the residents that is close by. I cant be more blessed and thankful for the loving care and support she has received. Including the EMT drivers and now the transport driver at facility. Lets not forget the care and love from Tina that gets the stress of scheduling a very busy list of appointments. Each and everyone of you have made her stay so so much better and her recovery awesome. Im very thankful for all of you and the love ,kindness and care that you have been providing to her.
Linda Johnson Russell 2 years ago

I love how you’ve helped my husband, John Russell. He went in didn’t know he was in this world, and now do the help of the CNA’s nurses and the physical therapy department. He’s walking again. Thank you, thank you thank you
Alan Jenkins Jr 5 months ago

Very friendly and professional staff. Facility was very clean and comforting lots of planned activities and encouraged participation.