Valley View Health and Rehabilitation, LLC
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Open
2.8
97 reviews
Every day · Open 24 hours
Google reviews
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ashley holden 3 months ago
If you want your loved one to receive attentive, consistent care, I cannot recommend this facility based on my family’s experience. My mother stayed here for 21 days, and during that time she had to be transported by ambulance to the hospital twice. It was extremely upsetting to see her sitting in a wheelchair for long periods without what we felt was adequate attention. My sisters and I repeatedly expressed our concerns about making sure she took her medication because it was critical to her health. In our experience, staff did not consistently ensure that she actually took it, and her ammonia levels became dangerously high. We also found ourselves cleaning her room and helping with her personal hygiene on a daily basis because we did not feel those needs were being adequately met. To make matters worse, my mother fell while under their care, and we did not feel that the situation was handled with the urgency or concern it deserved. On another occasion, she was left sitting in a soiled diaper for an extended period of time. No patient should ever have to endure that. This was a heartbreaking experience for our family. Based on what we experienced, I would never choose this facility again. I sincerely hope the administration takes these concerns seriously and makes meaningful improvements because every patient deserves safe, compassionate, and attentive care. Do not bring your loved one here based on our family’s experience.
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cathy teigue 3 weeks ago
We moved my father out of another rehab that was just awful. We were all worried about another rehab because of bad experience and a hour away. But he's experience here was great. Staff was very helpful and friendly. Therapist were great and they keept me updated on him. Even though it was a hour away I'm so very pleased with this place. 5STARS.
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Kimberly Adams 2 weeks ago
I would give negative stars if possible. The staff here is incompetent to care for your family member if they require oxygen. We had a terrible but brief experience here that ended with my father being transported back to the hospital. The staff does not follow written physician or nurse practitioners' orders and then committed malpractice by falsifying his charting and medical record. Steer clear of this facility.
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Shelby Jackson 3 months ago
This place absolutely deserves 0 stars. My mother was staying there for rehab. Upon her arrival I seen the housekeeper doing the Fenty lean over her cart. I should have known then that this was not the place for her. Staff does not clean room I had to leave home everyday to clean her room and bathe her. I watched a nurse give her a cup of pills and walk out the room. She didn't even bother to see if she took any of it. Her beds was broke, chair was covered in ants. I asked maintenance several times to remove the chair all they did was spray it. Staff is just there to get a check. They don't care about their patients. I went to check on my mother last night and she was in a wheelchair soaked and very weak. She had been sitting in that wheelchair all damn day. Asked the nurse did she have her ammonia medicine because she didn't look to good the nurse told me yes she had all her medicine. Something told me to call 911. She is currently in ICU as we speak because her ammonia levels was through the roof. They didn't give her medicine on time or probably didn't watch her take it.I have tons of photos and videos of staff treating patients terrible. This place is absolutely terrible. I will be contacting my attorney on this matter. Please don't send your love ones to this facility because they will die. My mom is currently fighting for her life because the staff lack knowledge. No one called 911. You can clearly see that she was slipping away. I absolutely hate this place. If I could give 0 stars I most definitely would.
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Charlotte Horry 2 months ago
If you care about your loved one do NOT place them at Valley View. Update 8/12/2026: The administrator called me July 20th and asked me if I would like him to request an investigation of my brother’s neglect while he was a resident of Valley View. I of course told him of course I would. I had not heard from him at all, no updates…nothing. So I texted him and the Unit Manager yesterday concerning the investigation. No response from him or the Unit Manager. He texted me (and addressed me by the wrong name)after I sent a text to just his cell phone. He said he had two deadlines he had to meet and he would get back to me when he could respond “correctly “. I know he is busy but maybe a 5 minute phone call would be more personal? Typical Valley View behavior. Avoid, run away from accountability. Update: 7/17/2026 It’s a little late to try and make things right. Staff showed zero compassion, my brother was told he really wasn’t in pain that he just wanted to get high(which was never the case). How does a nurse tell a person they can’t possibly be in pain. He was left to lay in urine and feces filled briefs for 6-8 hours on more occasions than I can count. I’ll stop right here. Oh he passed away this morning and the last memory I have in my mind was him begging for oxygen 5 days ago. His call light went unanswered.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 5968 Wall Triana Hwy, Madison, AL 35757, USA
From Google · 09 Nov 2026
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