Victoria Nursing & Rehabilitation Center
About Victoria Nursing & Rehabilitation Center
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Open
4.6
1,016 reviews
Every day · Open 24 hours
Google reviews
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Silvio J Tellez a month ago
I would like to take a moment to recognize the charge nurse Leo Reyes for the exceptional care he has provided during my father’s stay. He has consistently been attentive, professional, and compassionate, which has made a significant difference for both my father and our family. He takes the time to listen to our concerns, answer our questions, and make sure my father’s needs are being addressed. His attentiveness and willingness to communicate have given us a great deal of reassurance knowing that my father is in good hands. We are extremely grateful for the amazing job and dedication that Leo Reyes has shown. Thank you from the Tellez family!
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Fun factors every day Project 3 weeks ago
Warning, warning, warning I called Victoria Nursing & Rehabilitation Center because I was looking for a nursing and rehabilitation facility for my 72-year-old father, who has several health issues. The woman who answered spoke to me in Spanish. I told her I was looking for a nursing and rehabilitation facility, and she said, “No English,” and hung up on me. I thought I might have dialed the wrong number, so I checked the number and called the facility again. The same woman answered, again speaking in Spanish. I tried to explain why I was calling, but she hung up on me again. I am very, very upset by this experience. If someone can be this abusive and dismissive on the phone, it makes me worry about how residents and their families are treated in person. I can imagine staff smiling while potentially hurting vulnerable patients, and that is deeply concerning to me. My father is 72 years old and has many health issues, so I need to know that any facility caring for him will treat him with respect, patience, and compassion. I was simply trying to get information about admission for my father. I expected a professional response and assistance with my inquiry. Based on this experience, I do not believe this facility should be open, and I hope the appropriate authorities investigate how patients and families are treated there.
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Rosa Cardenas a month ago
I would like to take a moment to recognize Leo Reyes, Supervisor at Victoria Rehabilitación Center, for the exceptional care and compassion he shows toward his patients and their families. Leo truly cares about the well-being of his patients. He takes the time to listen to family members, understands their concerns, and is always willing to help in any way he can. He goes above and beyond to make sure patients and their families feel heard, supported, and cared for. His kindness, professionalism, patience, and dedication make a real difference. It is reassuring to know that someone like Leo is there to advocate for patients and their families. Thank you, Leo, for everything you do. Your hard work and genuine compassion do not go unnoticed. You are truly an asset to Victoria Rehabilitación Center!
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Byron Tellez a month ago
would like to send and extend a big positive shout out to one of Victoria's Rehab center supervisor's Leo Reyes for his Exceptional attention to detail when it comes to listening and solving patients and family needs at the facility. Mr Reyes is an incredible leader whose priority is to identify deficiencies and to provide all the necessary accommodations for the patients at Victoria so they can feel right at home.although nothing and no one is perfect Mr. Reyes brings a perfect positive attitude when it comes to serve the needs of the patients and resident patients in Victoria Rehab center!!! God Bless him and his family. the rehab center community can certainly use more individuals like him!!!
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Jose Gonzalez 4 months ago
Victoria, Nursing was absolutely perfect. The detail of every single staff Number is incredible. They remember who you are where you’re going. The food is excellent. I’m on a diet because I’m a diabetic and the food was excellent. The The. Customer service with every management of position is on top. They are just really go out of their way to make you happy and comfortable. This is very painful operation which I had the Knee replacement and they absolutely in the physical therapy. Department is just beyond. I’m sorry I can’t remember names and but considering the dates I’m gonna be here. Please look that up. I can’t believe it. I’m very happy and very grateful to the whole staff. And I if I have to do this again, which I might have to. I will definitely come back here.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 955 NW 3rd St, Miami, FL 33128, USA
From Google · 09 Nov 2026
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