Waltonwood Cotswold
About Waltonwood Cotswold
Location & Map
Why Choose Us
Memory Care Available
Specialized memory care offered for residents with dementia
Assisted Living Services
Assisted living care offered for daily support needs
Charlotte Location
Located in the Cotswold area of Charlotte
Reviews
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Health
Closed
4.6
30 reviews
Every day · 9:00 AM – 5:00 PM
Google reviews
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Mike Coley 3 months ago
We moved my 81 year old sister herev in memory care in September of 2025 from another facility and it has been amazing for my sister and us too!. Jaynie/ sales met with us and listened to our concerns about my sister. Then we took the tour and we were blown away by the level of care the staff was giving the residents. The safety systems in place to ensure residents are checked on every 2 hours was like nothing we had ever seen. Also their staff ratio to residents is above and beyond all standards. Everything Jaynie told us during the meeting was 💯 true and actually above and beyond our expectations. The receptionists and all staff in the building speak and greet you. Sonja/ move in coordinator and Christine/director are amazing and so caring for the residents and their families. Christine/director communicates all upcoming events including safety precautions or any changes occurring as well as the wellness director Tiffany and her staff communicates any concerns or medical issues to me about my sister. I could go on and on about how great the facility and staff are but they all truly deserve recognition for the excellent care they provide to my sister and all the residents at Waltonwood Cotswold!. All I can say, is contact Jaynie and I'm 💯 sure you will not be disappointed. Thank you all for what you do. Mike Coley
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Evans Forlidas a year ago
Waltonwood Cotswold exceeds all of our family’s expectations — the staff is warm, attentive and genuinely cares for each resident with professionalism and patience. Our mother, new to the community, finds the food here to be outstanding, with restaurant-quality meals and choices. We’re thrilled that, for her, Waltonwood feels like home, with comfort, dignity and joy woven into daily life.
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Vicky Hovis 7 years ago
The Waltonwood Staff is kind, caring, professional, patient, friendly, and approachable. My father has been a resident in Assisted Living for 2 years and we are glad he is there is safe hands. The family events they host are fun for the residents and a great way to get families involved. The Care Managers are knowledgeable and always ready to listen to concerns. My Dad does not participate in many of the activities, but there is a variety to choose from, as well as exercise classes each day. It's a great place!!!!
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Pamela Caron 2 years ago
If you have a problem or issue, say something. Let management know. They will get to the bottom of it and resolve the problem right away. Excellent customer service. Thank you very much! We visited many if not all memory care facilities in Charlotte searching for a place for my elderly mother with late stage dementia. Waltonwood does have a beautiful campus, large rooms, lots of activities and accessible dining. We even paid the $1,000.00 to be on the "wait list." We were not advised that all current residents of Waltonwood have first dibs on any memory care availability (as it should be, they live there already.) Four months later after receiving a copy of the lease and reading it; we came to find it would not be a good fit for us. Several months later, Jayne Segal called to apologize things did not work out which was kind. A kinder gesture would be to return my 93 year old mother's wait list fee.
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LuAnn Caudle a year ago
The Memory Care needs a severe overhaul. My mother moved from Assisted Living where she’d been for 5 years to Memory Care at the suggestion of the Waltonwood staff. After 4 months in Memory Care she fell and injuries were such that she could not return. Do not move your loved ones to Waltonwood Memory Care as the staff is not qualified and does not care.
In the order Google returned them. Not verified by Caring Advisor.
- Phone on Google
- (980) 999-4595
- Address on Google
- 5215 Randolph Rd, Charlotte, NC 28211, USA
From Google · 10 Nov 2026
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