West Park - An Optalis Health & Rehabilitation Center
About West Park - An Optalis Health & Rehabilitation Center
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Open
4.1
78 reviews
Every day · Open 24 hours
Google reviews
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Marilyn Budd 3 weeks ago
I am a current resident at West Park. My therapy was very extensive and gentle. This week I'm going in once a week and riding the bike. It did not take a very long time for me to get out of my wheelchair and transitioned to a walker. The food is tasty and activity choices are wonderful. My nurses and aides are respectful. I enjoy the socialization and I've been happy here!
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Robbie Johns 3 months ago
This place is disgusting. My moms room always dirty floors sticky and flies everywhere. The administrator never has a direct answer always looking confused and never seems to know the answer to anything. I was asked to do a Google review for the facility meanwhile my mom's care not being met. The Call lights going off I feel utterly overwhelmed leaving my love one here. The African American young male with the briads on his head is the only one I see answering the call light attempting to help other residents in need meanwhile its a bunch of other staff sitting behind the nurse station on their phones. I regret putting my mom in this facility. The staff could not give mom a shower because the facility had no clean laundry. I spoke with the laundry supervisor she had absolutely no care AT ALL. She seemed high off something and smartly said while walking away that she was over this place That evil administrator can deal with it. This is by far the worse I have any seen
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A Smith 7 months ago
The care and professionalism at this facility are outstanding. The staff is incredibly attentive, and the environment is both clean and welcoming. It is clear that the team truly cares about the well-being of their residents. I highly recommend them to anyone looking for a skilled nursing environment that prioritizes both medical needs and comfort. From Wendy in Admissions, to Payton the Social Worker and Christy the DON, the list just goes on with incredible, caring people in that building!
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Maurice Diles 6 months ago
West Park Health & Rehabilitation Center is an outstanding facility for both rehabilitation and long-term care. If you’re exploring options for a loved one, this is a place worth visiting. Stop in and speak with the Admissions Director, Wendy, to learn more about the services, compassionate care, and support they provide to residents and families every day.
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Kimberly Sherrod a year ago
A huge THANK YOU to the wonderful staff here who has made my mother feel welcomed and WELL taken care of. Christie made sure she was in a great room and had everything she needs. Chelsea is top of the line, taking care of her in the day, so much appreciated and is wonderful with my mother. Xenia for checking in on her several times a day and making her day. Mika has been wonderful getting in and helping her when needed. This facility may be a bit older, but the staff is amazing, and has been great to my mom.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 1700 Heinzerling Dr, Columbus, OH 43223, USA
From Google · 09 Nov 2026
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