West Village Post-Acute

Google reviews

• H
  Holly Frye 4 weeks ago

  Giving five stars because of the staff. My father was there for approximately 3 months. You could tell the staff loved what they do. So many people that I talked to had worked there greater than 5 years. Nursing homes/post acute care facilities are not easy places to work at. My father loved the food and always seemed content while there. My only recommendations would be to replace the damaged furniture and do some high level cleaning along the edges of the rooms.

• B
  Brayley Atkins a month ago

  ⭐ 1/5 Stars I am extremely disappointed with the lack of communication, discharge planning, and concern for patient safety at West Village Post Acute. My family member was admitted to this facility for additional rehabilitation following a hospital stay. As his anticipated discharge date approached, our family was notified of when he would be discharged, yet it seemed that absolutely nothing had been properly arranged to ensure a safe transition home. There was little to no communication from the social worker, no adequate discharge planning, and no apparent consideration for the level of care this patient requires. We are talking about an individual with a tracheostomy and urinary catheter who cannot independently get out of bed and is dependent on others for his basic care needs. Despite this, discharge was being pursued without the necessary medical equipment in place, including a hospital bed and bedside commode. Even more concerning, there was NO caregiver education or training regarding tracheostomy care, catheter management, or the extensive assistance he would require at home. How can a facility consider this a safe discharge? To make matters worse, the individual expected to assume responsibility for his care is dealing with declining health of their own and needs to prioritize their own medical needs. This raises serious concerns about whether the patient’s home situation and caregiver’s ability to provide care were adequately assessed. Discharge planning should begin well before a patient is scheduled to leave a rehabilitation facility. It is not simply about assigning a discharge date and sending someone home. It is about ensuring the patient has the appropriate equipment, resources, support, and trained caregivers necessary for a safe transition. From our family’s experience, it felt as though the priority was simply getting another patient out the door rather than ensuring his well-being after discharge. Patients deserve better. Families deser

In the order Google returned them. Not verified by CaringAdvisor.