Western Hills Retirement Village

Google reviews

• G
  Gary Phelps 3 weeks ago

  The therapy department is outstanding. I was at advanced nursing retirement for for therapy and it cannot come anywhere near as good as Western Hills retirement village also three nurses really really did fantastic work with me, Jeremy, Dave, and the lady’s name. I just can’t remember her name, but she’s nice would highly recommend Western Hills therapy and retirement, village healthcare outstanding.

• H
  Holly Gross 7 months ago

  My mom was in this facility 2 times in less than 2 months . Mom said the food was good. The some of the cna was good to go her . There was a night cna was great and treated with respect and kindness . The housekeeping dept was good . The day shirt nurses were good Jerri and Stacy . The therapy department was great . My mom started having really bad heartburn that she never had a day in her life for 4 to 5 days she was showing signs of a possible heart attack . .She was always up and ready for therapy. On March 3 2026 she was in bed when I got there that was not like her to be in bed . The OT Therapist came in and got her up and all she managed to do was brush her teeth and wash her face . Then wanted to be put back to bed . Though out the day she was sleeping when she was awake she could not carry on a conversation with me . When her dinner i had to wake her up she was awake enough for me to feed het dinner. I told the nurse i wanted her to be sent out to the Er and then the DON came in and told me they don’t send out residents to the hospital for heart burn . I said that there was something wrong with her. Unfortunately on march 4 2026 my mom was found blue and not breathing . They night supervisor called me and at 6:54 am and told me that my mother coded and the EMT was working on her . When i asked her if they was going to be taken her to the hospital she told me no . Then at 7:45 they called me and asked if she had any funeral arrangements or funeral home pick out then I asked why did she pass away then she proceeded to put me on hold then after a few minutes she came back to the phone and said that your mom passed away . At 7:15 am. When one of her family members arrived at the facility and was asking what happened and the night supervisor came down and when the family member was asking the questions she was looking at the floor when i arrived at facility myself and my uncle was trying to get to what really happened if they did there 2 hour checks

In the order Google returned them. Not verified by Caring Advisor.