Winterhaven Senior Apartments

It's supposed to be a non-smoking campus and residents must leave the gates and be off the property to smoke. I've complained of my next door neighbor smoking 15 feet from my door. Can't have a cross draft of fresh air coming in because of him. He did recently moved closer to the elevator. Now it seems he rides the elevator to smoke because his new neighbor is on oxygen. We've both complained. The staff say take pictures to prove he is smoking and stubbing out the butts on the side of the building. Nope, that's your job to enforce your rules. The concrete walkways and hallway are dusty and dirty and the blowers the landscapers use just make it worse. The concrete needs power washing not blowers. Residents sweep up broken glass or move fallen debris from the trees. We shouldn't have to. People in wheelchairs don't pick up their dog's poop. Landscapers should pick it up because leaving piles to stink isn't the solution. "Activities" are scheduled but have been heavy on the food as fun theme (all junk) and I'm convinced now that active 55+ must mean something other than what I thought at first. I tend to do my own activities that are more active but would love it if suggestions for activities would be considered. Maybe a suggestion box? Lots of wear and tear inside my apartment and wasn't very dusted or well cleaned when we moved in. There was even old hair dye splattered all over the lighting fixtures in the bathroom and water damage in bathroom flooring. Staff are nice enough mostly but repairs don't get dealt with very quickly. G just has too many things to fix and he's only one man. Still waiting on my track lighting under the cabinets to be replaced after they ripped it out during removal of cabinets to the kitchen due to a leak months ago. Will have to cook early in the day in order to have enough light to safely cook meals once fall comes. Nice view from balcony. Residents are generally nice and respectful of stuff by your door.

Great place to live so close to everything. Samantha and the staff are excellent. They keep place so clean. Only bad thing is apartments are small.

Slowly gaining knowledge on how to get the Air Conditioner to really use the AUTO status once I set a temperature, which normally it should Automatically turn On an Off due to the setting Auto.. it Continues to run w/o stopping which is not the Proper way it should be doing So I’ll be contacting the office to make sure it’s working Properly because I’m thinking it’s Not so maybe another Maintenance call will definitely be needed and granted🙏🏽