Wolk Center for Memory Health

Google reviews

• A
  Amy Tai a year ago

  Our family has had nothing but the best support and medical attention for my mother here at the Wolk Center for Memory Health. From the very first phone call asking for information (compassionate, knowledgeable, prompt and kind -- thank you Rene!) to scheduling appointments and getting lots of support throughout the whole process (efficient, thorough, helpful and dependable-- thank you Wendy!) to every single visit with the medical staff: doctors, nurse practitioner, medical assistants, exam givers, social worker, etc, we have been so impressed by the high level of skill, knowledge, expertise, and human warmth. Dr. Pascual Leone is clear, straightforward, yet kind and sensitive, compassionate and warm. Dr. Davide Capone was lovely, so clear in explaining everything that was going to happen, every single staff member that we have interacted with has been such a mensch. We are truly so grateful for the incredible quality of this center. All of the associated places we have had to go to as well for the tests (Shields MRI and pet scan) have also been excellent. So we know we can trust the services that the Wolk center is sending us to. Thank you all so much. We are so very fortunate.

• K
  Kristi 10 months ago

  We were very excited to work with the Wolk Center. The first phone call I had with Wendy gave me my first glimmer of hope in a while. Even getting an initial appointment was easier than with most clinicians. I was told there would be a team overseeing my mother's care and that a Nurse Practitioner would keep tabs. Sometime after our first appointment, it seemed as though most of our contacts were less-friendly than at first. My mother can be a bit of a handful and while there are memory and cognitive problems consistent with dementia/Alz, she also has some psychological problems that complicate issues. I was most hopeful to have a psychiatrist working with us, and that is where things went south. She was diagnosed within 15min and then treated with little regard. When she became upset or refused to answer, the clinician doubled down and almost antagonized her. After several visits, the relationship became so bad getting her out of the car to go in became difficult because she didn't want to see "that man." Further, the medications prescribed were too strong for her, but the clinician insisted on getting her to the "therapeutic level." Even after I reported that her ADLs tanked, ambulation and speech became severely affected and she fell and fractured her neck, it was recommended we continue to up the dosage because "well, she isn't getting up and walking away, so it must be working." When I questioned that logic and mentioned two months prior she had walked into the office and now needed a walker, had a severely bruised face and a neck brace, I was accused of not respecting the process and getting in the way of the professionals. After her ALF called an ambulance for her because the new dose had her so incapacitated she couldn't function, we stopped going and cancelled future appointments. I will say, we had an EXCELLENT experience with the neuropsychologist and the young woman who administered one of the neuropsych tests. Both treated my mother with a great deal o

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