Andrus on Hudson

With my mom’s okay, we moved her from a care facility out in the Hamptons to Andrus so she can be closer to family. In the month since she has arrived we have seen improvements in her strength, eating, engagement and communication. The facility is beautiful as are the grounds , right on the Hudson River. Things are kept clean and staff is approachable and kind. My mom has been doing PT and OT and she has visible improvement that is just beautiful. All the therapists are encouraging, careful and upbeat. The head nurse on my mom’s case talks about learning her wants and needs, not just physical necessities. I got a call from Mom this morning letting me know her aide is so kind and gentle and it made her so happy, she was able to feed herself her entire meal for the first time in ages!!!. As a daughter I am thrilled that we found Andrus and my mom is benefiting from their high professional standards and kind, warm, open approach.

Our mother joined the Andrus on the Hudson community in January of 2023 and lived there the last 16 months of her life. The community was supportive of her needs, including a special diet ( with daily ice cream or pudding) and our specific requests. She was not hospitalized even once while she was a resident . We liked that an order of nuns trusted the Andrus to take care of their sisters. We are Jewish and appreciated that the Andrus welcomed Chabad rabbis for special holiday programing. It was also a delight to be greeted by Robert, Sheri, Alexandra and the rest of the staff .

My Dad has been to this facility a few times. Everyone has always been kind to my Dad. They see him in the hallway . They greet him by name. I would always visit after work and although in my opinion they are very short staffed - the employees are always working hard caring for the needs of the patients. One employee stands out in my mind. Her name is Jackson. She always would greet you with a friendly smile, she always spoke softly to my Dad and even when she wasn’t the aide taking care of him . She would always see no matter how busy she was if he needed anything. Maybe when hiring your staff you have them train with Jackson to teach staff compassion and patience . This is an extremely hard job - hopefully everyone is as appreciative as we are. We also had a great experience with Penny who is always kind and is very caring to the patient as well. More staff is clearly needed in my opinion -