Bay Pointe Rehabilitation and Nursing
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Open
4.4
133 reviews
Every day · Open 24 hours
Google reviews
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Eric Halpern 2 weeks ago
My late father was a patient there Dec 25 - Mar. 26. I visited him there from out of state a number of times. Most of the time, I found it to be dirty, noisy and smelly. I found him once covered in dried food with a dirty floor and bed. Some of the staff is helpful and for example, they were nice to help dress him in a suit to attend his wife's funeral. Also, the rehab area seems decent and well run. But, from the what I saw, it was poorly run in general. I also heard stories about what goes on with the night staff. I met with their new Director after finding him covered in food, and she assured me that she was trying to make improvements. I can say it is almost impossible to sleep unless you are exhausted due to lights, noises, beeping, tv's, staff talking loudly, etc. To top if off, after being told his stay was fully covered by insurance, I was billed almost $16k. Do your loved one a favor and go elsewhere if you can. If they must stay there, visit them regularly to monitor their care.
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joe carroll 7 months ago
I cannot say enough wonderful things about Bay point nursing facility. From the moment you walk in, you can immediately tell how clean, well maintained, and welcoming the environment is. The entire facility is spotless and it’s clear that cleanliness and organization are a top priority. The staff are truly amazing , kind, attentive and always willing to go the extra mile to make residents feel comfortable and cared for. They treat everyone with respect, patience, and genuine compassion, which make such a difference for both residents and their families. The rooms are kept very clean and the overall atmosphere feels warm and safe. It gives peace of mind knowing that your loved one is in a place where they are not only well taken care of but also treated like family. I highly recommend Bay point nursing facility to anyone looking for a clean, professional and caring environment for their loved ones.
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Jenetta Wilson a month ago
I am extremely disappointed with my experience at this nursing home. The level of care and communication was far below what I expected for a facility responsible for the well-being of vulnerable residents. Families place an enormous amount of trust in nursing homes to care for their loved ones with dignity, compassion, and respect. Unfortunately, my experience did not reflect the standard of care I believe residents deserve. I strongly encourage anyone considering this facility to ask detailed questions, visit more than once, speak with staff and residents when possible, and carefully research the facility before making a I am extremely disappointed with my experience dealing with the Director of Nursing. I expected professionalism, compassion, accountability, and clear communication, especially in a role responsible for the care and well-being of nursing home residents.
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susan hempel grammerstorf 11 months ago
I MIRACULOUSLY and with the help of Antoinette ( the admissions coordinator ) and God ,found Baypointe for my dear friend. I cannot say enough about this facility. I have been a nurse for 40 years as well as having alot of personal expeience with Long term care facilities. The staff is beyond incredible. Whenever I ask for something I always get help and never feeling like a burden. My friend is 80 years old alert , oriented and mobile. She is so occupied with the fun activities they have there and absolutley LOVES the food. Today we had a beautiful and outstanding Thanksgiving meal with the cients and families. The entire staff waited on us and the tables were decorated Magnificently. It brought tears to my eyes . I thank you from the bottom of my heart Baypointe staff ❤️
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Suzanne Smith 3 weeks ago
I visit this facility frequently and just wanted to comment on Kaliffa Young. She is the first smile I see when I walk in the door. Very professional, always friendly, and always willing to help me. She is wonderful at her job.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 1148 First Colonial Rd, Virginia Beach, VA 23454, USA
From Google · 09 Nov 2026
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