Brookdale Oswego Springs Portland

Google reviews

• L
  L X 3 months ago

  I had serious concerns about the level of care and professionalism at this facility. Staff can at times appear disengaged, and professionalism and accountability needs to be improved across ALL positions, including management. On one occasion, I saw a staff member smoking near the entrance. I’m not sure whether this is a regular or known occurrence, but I found it highly inappropriate for this type of setting. There also appears to be tension within the facility, which can create an uncomfortable environment and ultimately affect residents and the quality of care. Based on my experience, this would not be at the top of my list when considering a care facility.

• T
  Topher Eberheart 6 months ago

  On Tuesday the 21st, I was out in the lobby waiting to be assisted, stood there waiting nearly half an hour trying to stop a staff member. When I had finally got the attention of someone, she looked right through me, and looked out of it. I understand people have bad days, but it seemed to be a trend with the rest of the staff. Any other staff I had happen to see had already seemed to be occupied with something else. I don’t understand if they don’t have the support they need. But this is not acceptable. There was no management to get a hold of either. Moral is low. All I needed was a brochure, but no longer considering this as a home for my mother.

In the order Google returned them. Not verified by Caring Advisor.