Buena Vida Rehabilitation and Nursing Center

Google reviews

• M
  Meredith Alfred 3 weeks ago

  I am extremely disappointed with my family’s experience at Buena Vida Rehabilitation and Nursing Center. While I acknowledge that many of the staff members were kind and courteous, my experience with the administration was deeply disappointing. Initially, the admissions team was very persistent in encouraging our family to have my uncle become a resident at the facility. Unfortunately, once he was admitted, our experience quickly went downhill. My uncle was frequently in and out of the hospital, and there were ongoing issues with ensuring that his specialized medication accompanied him during hospital visits and was available when needed. This medication was extremely important to his care, and the repeated problems caused our family significant concern and frustration. Although the administration appeared concerned when these issues were brought to their attention, their actions left me questioning whether that concern was truly about my uncle’s well-being or more about keeping him as a resident for financial reasons. During my uncle’s final hospitalization, the situation became even more troubling. Buena Vida was unable to locate his specialized medication, despite the importance of that medication to his care. I spoke with the administrator and was assured that I would receive a follow-up call regarding the matter. No one ever contacted me. Sadly, my uncle passed away at the hospital. I understand that the facility was informed of his passing, yet neither the administrator nor anyone else from Buena Vida reached out to offer condolences or even follow up on the unresolved medication issue. I never received confirmation that the medication had been found or an explanation of what had happened. Approximately a week later, I filed a formal grievance and personally left the letter at the facility because the administrator was on vacation. Even then, I received no phone call or acknowledgment addressing my concerns. The lack of communication and accountability wa

• R
  Rafi Motechin 4 months ago

  My uncle Larry was a resident for his stay following a cardiac episode which brought him to Coney Island hospital. The therapy program led by Lynel & Sharon helped him regain strength with his arms and legs. Nurses Ruthie, Vincent & Josephine were outstanding approaching him with compassion and love. The nursing aides Avis, precious and Jody had a smile with every interaction. Also have to thank the cook Earl, housekeeper Miguel and maintenance Ivan for their hard work. Last the activities crew of Diane, Leo and Ashley for keeping him busy with patio bingo, sip and paints and cosmic bowling.

In the order Google returned them. Not verified by Caring Advisor.