CarePatrol of Manhattan

In a series of the darkest moments, when a family has so many worries and no prior experience to bring to bear, Care Patrol was an invaluable guide. Their regional structure meant that knowledge about possible matches for our situation and available beds narrowed our choices, in the short and long-term. Diane presented our situation honestly, made appointments to visit that she accompanied us on, and was an emotional support for our family throughout. I don't know when she sleeps, she was following up with us whenever we reached out, and whenever she got new information. The social worker that connected us gave us a gift of gold.

I highly recommend working with CarePatrol to help families navigate the very complex landscape of assisted living research in the Manhattan area. As someone who is managing a parent's care long-distance, having CarePatrol as our advocate in prequalifying communities, coordinating visits and outlining benefits, pros and cons has been invaluable. A special thanks to our contact Diane Trunecek's considerable elder care experience that supports our process. Her detailed knowledge, thorough management and caring guidance brings so much value to our efforts.

We were referred to Care Patrol, specifically Diane T., by our mother’s neurologist’s department. We had just learned she was diagnosed with cognitive decline and were at a loss as to what our next steps should be as far as finding the appropriate long-term care for her. Diane listened to our concerns and offered incredible advice when we were completely overwhelmed and panicked about the diagnosis. We are forever grateful to Diane and the folks at Care Patrol for helping us find the perfect place for our mother. Diane went on multiple tours of the facility with us, answered all our questions, and helped us navigate the application process. She also helped us strategize how to have the emotional discussion about the move with our parents. My siblings and I are so relieved to know our parents are in a place where they are safe and getting the care they need. Diane and the Care Patrol team are angels.