CarePatrol of Rochester
About CarePatrol of Rochester
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Consultant
Open
5.0
88 reviews
Every day · Open 24 hours
Google reviews
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Kathy Hardisky a week ago
We connected with Ashley at the perfect time and I’m sure she was an answer to my Mom’s prayers:). I gave her the location we were looking in and my Mom’s budget and she found us the perfect place for her. Ashley accompanied us on the tour and sat with us while we met with the Director. She even helped us obtain the paper work we needed for her to move. We were in a situation where it quickly became unsafe for our 92 year old mother to live alone and she responded with a solution that made sense and provides a kind and caring environment for her. We are so appreciative!
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Pam Florac 4 months ago
I cannot say enough wonderful things about Ashley and Care Patrol! The care, compassion and guidance they provided during such an important decision for our family was just what we needed. It is extremely challenging finding the right assisted living community for an elder loved one and can feel overwhelming, but with Ashley’s help we were able to find the perfect place. I honestly don’t know if we would have found a place as quickly as we did, had she not helped us out! I would highly recommend this company to any family looking for help navigating assisted living options. They are professional, compassionate, and truly dedicated to helping elders and their families find the best possible fit. Ashley continues to follow up to make sure that every thing is going smoothly and I know we can count on her for continued advice should we need it.
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Joseph Borreggine a month ago
I can't say enough good things about Ashley Lorch and the team at CarePatrol of Rochester. When my 92-year-old mother needed to move from independent living to assisted living, I was overwhelmed — the hospital stay, the medical needs, the sheer number of options. Ashley took all of that on. She's a top-notch professional who gave me all the information I needed to understand what type of long-term care facility would actually be right for my mom — not just a list of places, but real guidance on what level of care fit her situation. She explained the entire process in detail, coordinated our tours, and answered every question I threw at her. From our first conversation to the day my mom moved into her new home at Baywinde, the whole experience was nothing but pleasant. During one of the most stressful weeks of my life, Ashley made me feel like everything was under control — because it was. I couldn't have done this without her. If you're facing this decision for someone you love, call CarePatrol of Rochester and ask for Ashley. Five stars, without hesitation.
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Valerie Tyrrel 2 months ago
I don't know what I would've done without CarePatrol's help when I had to find assisted living for my 91 year-old mother. Ashley did the legwork to find facilities that met my mom's needs and budget. She was super responsive, thoughtful, offered great guidance on how to communicate with my mom (who has dementia) about leaving her home of 50 years, and helped streamline the move as it needed to happen fairly quickly. I just moved mom in a few days ago and she is already transitioning well. I would highly recommend using CarePatrol!
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Patricia A. Leo 4 months ago
Ashley was our representative for placing my friend in the right facility for her. She showed us multiple options and in the end, we found the Best fit for our needs. I couldn't of asked for a better representative for this transition. I highly recommend Ashley and this service for anyone's needs. Thank you so much for making this difficult decision so Easy.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 140 Allens Creek Rd Ste 06, Rochester, NY 14618, USA
From Google · 09 Nov 2026
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