Cedar Crest Post Acute

If your loved one has significant medical needs or requires a high level of care, keep looking. I’ve seen the positive reviews and statistics this facility promotes, but they don’t match what I witnessed. My first impression wasn’t a rehabilitation facility. It was chaos. Patients yelled in the hallways. Male residents wandered into female patients’ rooms. As a visitor, I felt unsafe. I can’t imagine how it felt for someone severely disabled and fully dependent on others. Then I entered the room. The smell of urine was immediate. The patient I visited was completely dependent on staff for basic needs, yet the room wasn’t set up for her condition. She couldn’t reach lights, blinds, the privacy curtain, or the phone. If her call light fell, she had no way to get help. She had not been bathed. I saw dirty hair, food on her body, and clear hygiene issues. After she was transferred to the ICU, the nursing supervisor confirmed it did not appear she had been washed in quite some time.I spent six hours there and saw no routine rounding. Staff entered only when the call light was used. She remained in bed the entire time, despite previously walking with a walker. I was told therapy evaluated her over the weekend but couldn’t get her out of bed until weekday staff were available. I also learned about a patient who screamed for help to use the bathroom for about an hour, which ultimately led to 911 being called. While I can’t verify the exact duration, it aligns with what I saw. At the nurses’ station, an LPN told me she was responsible for over 50 patients. That explains a lot.This isn’t an indictment of the nurses or aides. They appeared overwhelmed. It’s an indictment of a system expecting impossible workloads while caring for medically fragile people. Then came the most concerning part. Within about five days of arrival, the patient’s condition deteriorated to the point she required emergency transport. When her respiratory condition worsened, the initial response was repo

What I witnessed today should never be allowed to happen to anyone! Leaving a visit w.my mother a gentlemen, who apparently had told his nurse he needed to be taken to the bathroom and was not, or was ignored. Was standing naked in his doorway Defecating on the floor! What I can't get off my mind is the nurse coming over and telling him: you are so nasty! How dare she treat him like that! If that had been my mom I'd have made sure her job was gone before I left the building! She clearly doesn't enjoy it or care about the people she's there for! Idk if anyone called her out or not but she needs to be. And you have some serious issues with your staff if this is acceptable! I'm so glad my mom is about to leave!

The growth of the staff is phenomenal. The time given to residents and families is known first hand. The team does whatever they can to make everyone's stay as comfortable as possible. They deserve to be noted as one of the best facilities. Congratulations and keep going!!!