Complete Care at Kimberly Hall North
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4.6
202 reviews
Every day · Open 24 hours
Google reviews
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ann swenor 3 months ago
From the moment I arrived in the ambulance from Hartford Hospital we were greeted by a bubbly little lady at the front desk The Establishment is very clean very nice I was in my room within 10 minutes of arriving at the facility in my bed being assisted by the nurse on duty each member of the staff that was responsible for me came within the first hour to greet me take my vitals check my information and meds and make sure I was comfortable I was in excruciating pain from my total hip replacement surgery they were very empathetic sympathetic caring communicated very well and got my pain under control I wouldn't have wanted to go to any other place after this experience here thank you to all the staff thank you to Judas Kendra and the other woman that took care of me God bless all
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Charles Chappelle a month ago
My mother at 97 who was pretty independent before going to rehab there. Never been incontinent in her life. She had a UTI and fallen 3 times in one day. Never before in her life. We were called to say she fell out of bed 3 times. Whenever we would visit she was just stuck in the hallway unattended. After 6 weeks they told us she was ready to return home. That she was waking with a walker, going up a few steps etc. Once home she was pretty much a shell of what she was once. Incapable of walking with a walker, incapable of going to the bathroom on her own...pretty much bed ridden. Unfortunately my mother passed away 2 weeks after returning home. I am 100% convinced this was pure negligence. I wouldn't recommend Kimberly if it was the only nursing home on the planet.
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Julie Bisi 3 months ago
The staff is highly qualified and experienced with care. They are friendly and responsible with the residents (and families). They are quick and skilled in tending to ongoing, as well as urgent health care issues of patients. My family has been very pleased with the care, living experience, and opportunities for daily participation in many social activities for our Mom for the past almost 3 years.
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Selma Bonemery 4 weeks ago
It's large, clean and organized. The patient I was visiting is mostly happy with her experience there. I would be ok if I had to live there in the future
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Melissa Rae Sande a month ago
This place is awful. When I call my mother, I am put on hold for over an hour (I'm not kidding) and then hung up on over and over. The same happens to other family members who call here. The staff is rude on the phone and completely unhelpful. Maybe they need to invest in some phones at this place. I wonder how to the staff would feel if they called one of their parents with dementia and could never get through. Rude and unprofessional and before someone replies to this review with a garbage apology, save it. I'll be reporting this lovely establishment to the BBB and the state of CT. There is no excuse for this.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 1 Emerson Dr, Windsor, CT 06095, USA
From Google · 09 Nov 2026
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