Decatur Rehabilitation and Healthcare Center

Google reviews

• E
  Emily Sims 2 months ago

  This place is terrible. My mom came here after a 10 day stay in the hospital from septic shock. When we first arrived via ambulance, no one came to tell us anything; they didn’t tell us how medications were given, when therapy would start, who or how to contact someone to go to the bathroom, absolutely nothing. Her roommate instead, gave us most of the information. It was downhill from there. Two nights in a row my mom waited for over 2 hours for someone to come help her to the bathroom. Nurses didn’t seem to care about her, CNAs didn’t seem to care about her, response times were extremely slow and lacking all together at times. I stayed with her as long as I was allowed so that I could help her with meals and take her to the bathroom. She stayed there 3 days and only because we were waiting on some medical equipment for her house and for her to gain a bit more strength where I could help her by myself. I am a physical therapy assistant and to call this place a rehab facility is laughable. No one seemed interested in my mom actually getting stronger or more mobile. I knew I could give her better care and rehab by myself at her home. We complained to staff with my mom’s third night being somewhat better. However, she and her roommate witnessed staff fighting at night and some people quitting. Our impression was that patients were viewed as an inconvenience and they certainly were not cared for. I left my mom the first night and cried in my car because I knew she would not be treated with dignity, respect, or care. And I was right. I would give this place 0 stars if I were able.

• T
  Teresa Russo 2 months ago

  Horrible! Removed my mom after verbal abuse and neglect by some staff, especially Ruth who also was aggressive towards me My 93 year old mother laid in her bed helplessly watching Ruth charge at me thinking she was going to physically hurt me. After reporting her there was not any follow up from the Director of Nursing or any hospital administrators. They smile to your face and present a caring attitude but BEWARE lies are told and care,respect and compassion are absent. UPDATE: Norman, the Facility Administrator called after my initial review. Stated he did not receive the statement the nurse had me write out right after the incident. WHERE DID IT GO?!? My mother was in a medical crisis when he called and I stated that I could not talk but I would like to have a conversation about the allowed abuse/neglect at this Facility. He stated he would call the next day. No surprise that he didn't. I am sharing our experience with everyone in hopes of preventing anyone else from laying in a bed and being forgotten, neglected and verbally abused.

In the order Google returned them. Not verified by Caring Advisor.