Fairlawn Health and Rehabilitation of Cascadia

My mother was transported to Fairlawn recently after surgery for a short stay rehabilitation. I’ve been so impressed by the level of care and how clean the facility is kept. The downtown Gresham facility she was in the prior year smelled and the care staff sat at a desk most of the time playing on their phones. That’s not the case at Fairlawn where I have not seen anyone just sitting. Also a shoutout to Todd in therapy who truly cares and explains why things are happening in an easy to understand way. I’ll be updating the review as my mom recovers. Update 12/23: resident food is not very good. Most of the staff is awesome, shoutout to Pema who truly cares about my mother. There was an incident with PT who left my mother in pain sitting in a wheelchair for over one hour. The facility did address what happened and PT has improved. I would suggest when requesting special needs or equipment to document the date, time and persons name. I found we have to make requests up to four times before results. Also, if a procedure is ordered, stay on top of it to insure it’s done timely and ask for the results to make sure a staff member is aware if there is a problem. The place is very clean and in the holiday spirit.

This place is where a former dear neighbor of mine has been for awhile, and even though I’ve driven past this place for years, I had never noticed it. After noticing that there were no preprinted “praise” sheets, only “grievance” sheets, I knew that this review was crucial. ALL of the staff with whom I have interacted here, have been friendly, courteous, smiling, hardworking, considerate, and welcoming. My dear friend is happy here, as much as one could be if this is where one needs to be, and the place is a continuous stream of caring staff, including doctors and other medical professionals with whom I have met. This is a place where smiles, reassuring nods, even laughter, can be seen and heard. I hope someone includes a box filled with “praise” forms for others to complete. More sincere compliments, rather than grievances, would be more beneficial. As my mother would say, “Look for what is good rather than what is bad, and it will help you be a happier person, and a smile improves one’s appearance, not a frown.” And, the grounds and common areas look well cared for, too. 🩷

From the moment I walked in, the building felt warm, welcoming, and well cared for. What stood out most was the kindness and professionalism of both the administration and nursing teams. They treated residents and families with genuine compassion and respect. It's clear that the staff truly care about the people they serve. Thank you to everyone at Fairlawn for the excellent care and dedication you provide every day!